Client Communications & Property Records Specialist

Answer a high volume of incoming calls, understand customers inquiries, and research, respond, and/or forward to the appropriate team members for resolution. Receive, log, sort, redirect, and scan into Salesforce a large volume of incoming mail and e‑mail correspondence and forward to the appropriate teams within one business day of receipt. Scan and upload leases, amendments, renewal notices, landlord notification letters, vendor changes, and other correspondence.

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