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Tekwissen

Social Media Analyst Job at Tekwissen in New York

Tekwissen, New York, NY, US, 10261

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Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is the world's largest intimates specialty retailer offering a wide assortment of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, swim and athleisure, as well as award-winning prestige fragrances and body care.

Job Title: Social Media Analyst

Location: Manhattan NY 10038

Duration: 2+ Months

Job Type: Temporary Assignment

Work Type: Hybrid

JOB DESCRIPTION:
  • The Social Media Analyst supports the client's Social team across community engagement, insights, competitive intelligence, and day-to-day execution, helping shape how millions of consumers experience the brand across Instagram, TikTok, and Pinterest.
  • This role will foster meaningful conversations with our community, identify cultural and competitive signals, contribute insights to our editorial process, and ensure seamless operational execution across platforms.
Responsibilities

Community Management
  • Serve as the voice of the client's in comments and messages on Instagram and TikTok using an on-brand, consistent tone.
  • Proactively engage with customers, creators, and fans to cultivate a positive, connected community.
  • Monitor conversations in real time to identify sentiment trends, emerging themes, and potential risks.
  • Spot viral opportunities, creator moments, and cultural conversations where VS can authentically participate.
  • Surface UGC, creator content, and customer posts worth amplifying across channels.
  • Partner with cross-functional teams to execute surprise & delight moments, giveaways, and customer advocacy initiatives.
Competitive & Cultural Intelligence
  • Track competitor and category activity across platforms to understand trends, messaging, timing, talent strategy, and consumer response.
  • Identify conversation gaps and whitespace opportunities aligned with VS's brand and editorial direction.
  • Distill relevant insights to inform content planning, platform POVs, and seasonal storytelling.
Content & Insights Support
  • Provide weekly social listening insight summaries to platform leads, helping inform narrative development and optimization.
  • Translate community sentiment and cultural signals into actionable inputs for seasonal and weekly creative briefs.
  • Support platform leads with data points, examples, and audience cues that can help shape weekly POVs and content priorities.
Pinterest Relaunch
  • Support the relaunch of the client's Pinterest channel, identifying repurposable content and opportunities to grow engagement.
  • Assist with uploading, tagging, and optimizing Pins and Boards to grow reach and interaction.
Operational & Administrative Support
  • Assist with scheduling and tagging content in Dash Hudson across platforms.
  • Build trackable links, maintain campaign tagging structure, and ensure all operational details are accurate.
  • Pull monthly and quarterly performance data, helping extract insights and input into reporting decks.
  • Compile campaign performance recaps and ad-hoc reports for internal partners.
  • Support creation of decks, one-pagers, briefs, and documentation as needed.
Qualifications
  • Bachelor's Degree in Marketing, Communications, or equivalent preferred
  • 1-3 years of experience in social media, community management, or digital marketing, preferably in fashion, beauty, or lifestyle brands.
  • Strong knowledge of Instagram, TikTok, Pinterest, and emerging social platforms, including trends, best practices, and competitive analysis.
  • Excellent written and verbal communication, with the ability to manage community interactions with empathy and on-brand tone.
  • Experience with social media management and analytics tools (e.g., Dash Hudson, Sprinklr, Brandwatch).
  • Highly organized with strong project management skills to support content calendars, reporting, and cross-team collaboration.
  • Comfortable in a fast-paced environment, balancing multiple priorities and deadlines.
  • Passion for building engaged online communities and identifying cultural, UGC, and influencer opportunities.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.