Trinity Health
Authorization Specialist- Albany, NY- FT - Remote
Trinity Health, Albany, New York, United States
Employment Type:
Full time
Shift:
Day Shift
Description:
Authorization Specialist I - FULL TIME- Remote
Summary
We are looking for a self-starter to join a central team obtaining surgical prior authorizations for all surgical services performed by St Peter's Health Partners physicians.
Office Hours:
Monday-Friday This position is responsible for ensuring appropriate prior authorization for designated specialty. The scope of prior authorizations may include (but is not limited to) consults, diagnostic testing in office procedures and pharmaceuticals including off label drugs, and drugs for clinical trials. The Authorization Specialists will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates. Job Duties Submit and obtain authorization requests for service line.
Maintain subject matter expertise on authorization requirements by payer and order type to ensure proper authorization obtained pre-procedure.
Review authorization denial trends in partnership with supervisor to identify and address gap areas leading to auth denials within service line.
Confirm appropriate insurance verification as part of auth obtainment responsibilities.
Obtain retro authorizations when necessary.
Responsibilities Obtain and track authorizations/re-authorizations for both new and existing patients in accordance with their insurance policies while following all federal, state, and local medical policy guidelines.
Initiate Peer to Peer’s with payer while working closely with providers and clinical staff to obtain letters of Medical Necessity to support reimbursement.
Monitors all authorization work queue for pending or expiring authorizations.
Scans in approval letters after verifying for accuracy.
Contact the insurance company to check status of authorization submission in a timely manner.
Troubleshoot authorization denials in efforts to overturn payer behavior related denials.
Qualifications Associate degree preferred. High School Diploma or equivalent required
Preferred certification in CCS, CCS-P, CPC, or specialty coding.
Three or more years’ experience in a health care environment with exposure, preferably to service line of position with knowledge of the patient population and types of services patients receiving. Prior authorization experience involving service line drugs and ancillary testing desirable.
A strong understanding of HIPAA laws and requirements as they relate to review and
reporting of documentation.
Knowledge of managed care and third-party payer benefits designs and reimbursement
requirements.
Knowledge of ICD-9 and ICD-10 coding and documentation requirements.
Proficient in Microsoft Office applications including Outlook, Word, and Excel. Preferred experience in EPIC or comparable EMR system
Strong analytical skills with attention to detail and high degree of accuracy in order to
produce reports, analyses, and other detail as requested
Strong communication skills. Attention to detail. Knowledge of drug regimens and associated regulations/policies/procedures applicable to insurance coverage and the associated payment for and appeal of procedures/billing rejected.
Two years of experience in reviewing medical records for National Coverage Determinations (NCD) and Local Coverage Determinations (LCD)
Demonstrated experience with delivering successful customer service
Demonstrated experience with handling multiple priorities in a deadline driven environment.
Remaining calm under pressure and adaptable with changing priorities
Managing difficult customers respectfully and without confrontation
Previous medical office experience preferred
Pay Range:
$19.20-$25.85 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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Monday-Friday This position is responsible for ensuring appropriate prior authorization for designated specialty. The scope of prior authorizations may include (but is not limited to) consults, diagnostic testing in office procedures and pharmaceuticals including off label drugs, and drugs for clinical trials. The Authorization Specialists will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates. Job Duties Submit and obtain authorization requests for service line.
Maintain subject matter expertise on authorization requirements by payer and order type to ensure proper authorization obtained pre-procedure.
Review authorization denial trends in partnership with supervisor to identify and address gap areas leading to auth denials within service line.
Confirm appropriate insurance verification as part of auth obtainment responsibilities.
Obtain retro authorizations when necessary.
Responsibilities Obtain and track authorizations/re-authorizations for both new and existing patients in accordance with their insurance policies while following all federal, state, and local medical policy guidelines.
Initiate Peer to Peer’s with payer while working closely with providers and clinical staff to obtain letters of Medical Necessity to support reimbursement.
Monitors all authorization work queue for pending or expiring authorizations.
Scans in approval letters after verifying for accuracy.
Contact the insurance company to check status of authorization submission in a timely manner.
Troubleshoot authorization denials in efforts to overturn payer behavior related denials.
Qualifications Associate degree preferred. High School Diploma or equivalent required
Preferred certification in CCS, CCS-P, CPC, or specialty coding.
Three or more years’ experience in a health care environment with exposure, preferably to service line of position with knowledge of the patient population and types of services patients receiving. Prior authorization experience involving service line drugs and ancillary testing desirable.
A strong understanding of HIPAA laws and requirements as they relate to review and
reporting of documentation.
Knowledge of managed care and third-party payer benefits designs and reimbursement
requirements.
Knowledge of ICD-9 and ICD-10 coding and documentation requirements.
Proficient in Microsoft Office applications including Outlook, Word, and Excel. Preferred experience in EPIC or comparable EMR system
Strong analytical skills with attention to detail and high degree of accuracy in order to
produce reports, analyses, and other detail as requested
Strong communication skills. Attention to detail. Knowledge of drug regimens and associated regulations/policies/procedures applicable to insurance coverage and the associated payment for and appeal of procedures/billing rejected.
Two years of experience in reviewing medical records for National Coverage Determinations (NCD) and Local Coverage Determinations (LCD)
Demonstrated experience with delivering successful customer service
Demonstrated experience with handling multiple priorities in a deadline driven environment.
Remaining calm under pressure and adaptable with changing priorities
Managing difficult customers respectfully and without confrontation
Previous medical office experience preferred
Pay Range:
$19.20-$25.85 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran
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