Library Systems & Services, LLC is hiring: Library Associate 2 in Kissimmee

Join to apply for the Library Associate 2 role at Library Systems & Services, LLC.

Location: Kissimmee, Florida. This front‑line position focuses on customer service and supports patrons, collections, technology, and programs.

Responsibilities

• Provides excellent customer service and assists patrons with all Library transactions (cash handling, check‑in/out, card issuance, fee collection, etc.).
• Offers instruction on Library services, resources, and technology; connects patrons to services.
• Supports Library programs, events, and outreach through promotion and marketing.
• Shelves materials and maintains a tidy, orderly collection.
• Handles patron conduct or safety issues and escalates to appropriate management.
• Upholds the American Library Association’s Library Bill of Rights, Freedom to Read and Freedom to View statements; supports discretion of materials.
• Follows all legal and privacy requirements related to patron records.
• Performs additional duties as assigned.

Requirements

• High school diploma or GED required.
• Preferred: two years of library experience; basic knowledge of library systems and databases.
• Excellent customer service and communication skills.
• Comfort with technology (computers, cell phones, Microsoft Office).
• Ability to work a flexible schedule, including daytime, evening, and weekend hours.
• Bilingual Spanish/English a plus.
• Must be able to freely move throughout the Library, lift/push up to 25–35 pounds, work in confined spaces, walk, bend, and reach.

Physical Requirements

• Frequent movement within the location; retrieve items from high shelves.
• Lift/push up to 25 pounds, occasionally up to 35 pounds.
• Work in confined spaces; walk, bend, stoop, reach, climb.

Benefits

• Paid Time Off (vacation, sick, public holidays)
• Tuition assistance
• Retirement plan (401(k), IRA)
• Life insurance (basic, voluntary, AD&D)
• Short‑term & long‑term disability
• Training & development
• Wellness resources
• Pay rate: $15/hr
• Hours per week: 20

EEO Statement

The company and its subsidiaries are an equal‑opportunity employer and celebrate differences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above and may be subject to change due to reasonable accommodation or other reasons. The above statements describe only the general nature and level of the work performed. They are not a complete list of all responsibilities, duties, or skills required. All duties and responsibilities are essential functions and may be modified to accommodate individuals with disabilities. To perform this job successfully, incumbents must possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to health or safety. This document does not constitute an employment contract or alter the at‑will employment relationship.