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Highmark Health

Program Manager - Marketing Technology and Operations

Highmark Health, Washington, District of Columbia, us, 20022

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Employer Industry: Healthcare Services

Why consider this job opportunity

Salary up to $147,500

Opportunity for career advancement and growth within the organization

Engage in innovative marketing initiatives within the healthcare sector

Collaborative work environment with a focus on strategic impact

Chance to develop and implement change management plans for new technologies and processes

Supportive of a diverse and inclusive workplace

What to Expect (Job Responsibilities)

Direct, coordinate, and manage multiple marketing programs and initiatives within the marketing strategy portfolio

Establish governance frameworks for campaign intake, prioritization, and resource allocation

Monitor program health (budget, timeline, KPIs) and implement corrective actions as needed

Collaborate with Martech and Analytics teams to leverage platforms for workflow, segmentation, and performance reporting

Develop and deploy customer engagement and satisfaction metrics tied to marketing programs

What is Required (Qualifications)

Minimum educational requirement: High School Diploma or GED

7-10 years of work experience in project management or delivering business solutions using information technology

Proficiency in establishing governance structures and operational frameworks for marketing programs

Ability to develop standardized marketing strategy templates and dashboards for KPI reporting

Experience in ensuring compliance with established governance models and operational frameworks

How to Stand Out (Preferred Qualifications)

Bachelor’s degree in Business Administration or Technology Management-related area of study

MBA or Master’s Degree in Technology Management-related area of study

Experience in healthcare marketing, marketing technology platforms, and strategy development

PMP or Certification in Project Management

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