Consolidation Map UX Designer (Lead) Job at PRIORITY CARES HOME SERVICES in New

35 hours per week (excluding mandatory unpaid meal break after 6 hours)

Occasional weekend work may be required based on project needs

Scope of Services

The UX Design Lead will serve as a strategic leader and advocate for user-centered, data-driven digital experiences for New Yorkers. This role reports to OTI Digital Service and works closely with the Innovation Team in the Mayor’s Office to improve digital access to child care services.

The UX Design Lead will apply interaction design and front-end development skills to design, prototype, and test user-focused solutions for a child care digital hub serving parents and childcare providers across New York City.

As the hub approaches launch, the role will focus on final design refinements, followed by the development and testing of new features for Version 2.0. Post-launch responsibilities include analyzing performance metrics, refining designs, and integrating new features to enhance usability and accessibility.

Key Responsibilities / Tasks

• Collaborate with cross-functional teams including product managers, UX researchers, content strategists, and developers
• Translate user needs and research insights into effective design solutions
• Develop prototypes and high-fidelity designs for the childcare hub website
• Conduct prototype testing for new features and analyze results to inform design decisions
• Partner with content strategists to shape and enhance the overall content design strategy
• Support post-launch optimization through performance tracking and iterative design improvements

Mandatory Skills & Experience

Candidates without all mandatory skills will not be considered.

• Minimum 8 years of professional experience in UX design
• Portfolio link must be included on the resume
• Strong visual design skills, including typography, spacing, and layout
• Advanced proficiency in Figma, with experience creating end-to-end design solutions independently
• Deep understanding of user-centered design processes, including user journey mapping, wireframing, high-fidelity mockups, and prototyping
• Ability to translate user research and data insights into actionable design solutions
• Strong collaboration skills and ability to incorporate feedback effectively
• Experience working with product managers, content strategists, and developers
• Experience conducting prototype testing and visual QA to ensure design fidelity
• Excellent communication skills with the ability to explain design concepts to non-technical stakeholders
• Bachelor’s degree in Design, UX Design, HCI, Computer Science, or a related field
• Experience working in cross-disciplinary teams delivering user-centered digital products
• Experience in public sector projects or working with government partners
• Strong knowledge of design and design research methodologies
• Experience conducting usability testing and interpreting research findingsFamiliarity working within constrained design systems and extending existing components
• Knowledge of accessibility standards and inclusive design best practices
• Demonstrated commitment to Diversity, Equity, and Inclusion (DEI) in design practice

Compensation: $100.00 per hour

About Us

Priority Cares Home Services is a New York-based agency dedicated to providing compassionate care to communities across Queens, Brooklyn, Bronx, Westchester, and Staten Island. We offer coordination services for various Medicaid waiver programs, including NHTD, TBI, and PCA.

Our experienced team ensures that clients receive top-quality care from their designated caregivers, with ongoing support and information available as needed. We prioritize the comfort and well-being of both clients and caregivers, ensuring that aid/caregivers are paid on time and without hassle.

MISSION
We are dedicated to delivering compassionate and reliable home care services that empower individuals to live with dignity and independence. Through CDPAP, NHTD, and TBI services, we ensure our clients receive personalized care that promotes well-being and enhances quality of life.

VISION
To lead the home care industry in providing comprehensive, person-centered services that enable individuals to thrive in their own homes while fostering greater community support and involvement.

VALUES

• Compassion: We put the well-being of our clients first, ensuring their comfort and care are at the heart of everything we do.
• Independence: We support individuals in maintaining control over their lives and decisions through personalized care.
• Respect: Every individual is treated with dignity, ensuring that their needs and preferences are prioritized.
• Integrity: We uphold the highest ethical standards in care provision, ensuring transparency and accountability.
• Inclusivity: We are committed to serving diverse populations and making our services accessible to all.