Staff Technical Writer Job at Element Biosciences in San Diego

At Element Biosciences, we are passionate about our mission to develop high performing products to study genomics with unprecedented flexibility and quality that enable researchers to better understand biology for the improvement of global health. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness. Element Biosciences is seeking an experienced Staff Technical Writer who has a passion for supporting customers with clear and concise documentation that is accurate, well-structured, and easy to navigate. This candidate is adept at developing content for both novice and advanced technical users with a focus on quality and the user experience. This full-time role is based in San Diego and reports to the Senior Manager of Technical Communications. If you possess the following and want to make a meaningful impact, we invite you to explore this role. Essential Functions and Responsibilities: Create and maintain comprehensive user content for next-generation sequencing (NGS) and single cell biology systems and related software applications Collaborate with product development teams to understand new product features and user interaction, determine documentation requirements, and collect input for topics most relevant to users. Work cross-functionally to align schedules and deliver on-time quality results Develop supportive instrumentation documentation, including user guides, quick references, and sample preparation instructions. Ensure instructions align with lab practices and training content Develop effective online software documentation, including CLI commands, workflows, and troubleshooting. Create tutorials, guides, and code samples to help users effectively interact with cloud software solutions Work within defined technical writing processes to ensure consistent branding, maintain source and revision control, and establish customer expectations Education and Experience: Bachelor’s degree in life sciences, or related experience, and at least 7 years of experience as a technical writer, including topic-based documentation methods and writing for a global audience Technical understanding of NGS and bioinformatics - understanding of single cell analysis and industry trends a plus Successful experience working in a fast-paced, results-driven environment. Ability to adjust priorities and workload within shifting schedules and requirements Experience using XML-based documentation tools, such as MadCap Flare, or similar, and modern software documentation tools, such as Markdown, or similar Bonus skills and experience include working within a cloud development environment, an understanding of software release principles and source control, such as Git, and an understanding of cloud technologies (e.g., AWS, Azure, Google Cloud) and their ecosystems Physical Requirements: Frequently moves boxes weighing up to 15 pounds Location: Travel: Domestic travel up to 10% Job Type: Full-time/Exempt Base Compensation Pay Range: $125,000 - $165,000 In addition to base compensation noted above, you will be eligible for stock options, discretionary annual bonus, no cost health insurance plans, 401k with company match, and flexible paid time off. Please note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience. We foster an environment such that all people are afforded the freedom to pursue their passions without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law. #J-18808-Ljbffr In Summary: Element Biosciences is seeking an experienced Staff Technical Writer who has a passion for supporting customers with clear and concise documentation that is accurate, well-structured, and easy to navigate . The candidate is adept at developing content for both novice and advanced technical users . This full-time role is based in San Diego and reports to the Senior Manager of Technical Communications . En Español: En Element Biosciences, nos apasiona nuestra misión de desarrollar productos de alto rendimiento para estudiar la genómica con una flexibilidad y calidad sin precedentes que permitan a los investigadores comprender mejor la biología para mejorar la salud global. Hemos construido una organización altamente eficiente basada en el producto donde los empleados pueden aprender, crecer y prosperar en un entorno desafiante pero alentador. Nos comprometemos con la integridad científica, colegialidad, honestidad, objetividad y apertura. Trabajar interfuncionalmente para alinear los horarios y entregar resultados de calidad a tiempo Desarrollar documentación de instrumentación de apoyo, incluidas las guías del usuario, referencias rápidas e instrucciones de preparación de muestras. Asegurar que las instrucciones se ajusten con las prácticas de laboratorio y el contenido de la capacitación Desarrollar una documentación software en línea efectiva, incluyendo comandos CLI, flujos de trabajo y resolución de problemas. Crear tutoriales, guías y muestras de código para ayudar a los usuarios a interactuar eficazmente con soluciones de software en la nube Trabajar dentro de procesos técnicos definidos de escritura para garantizar una marca consistente, mantener el control de origen y revisión del cliente y establecer expectativas Educación y experiencia: Licenciatura en ciencias de la vida o experiencia relacionada, y al menos 7 años de experiencia como escritor técnico, incluyendo métodos de documentación basados en temas y redacción para un público global Comprensión técnica de NGS y análisis bioinformático - comprensión de las tendencias de una sola célula más un éxito laboral en un entorno acelerado y guiado por temas. Capacidad para ajustar las prioridades y la carga de trabajo dentro de los horarios y requisitos cambiantes Experiencia con herramientas de documentación basadas en XML, como MadCap Flare o similares, y modernas herramienta de documentado de software, como Markdown, o similar Habilidades y experiencia incluyen trabajar en un entorno de desarrollo en la nube, una comprensión de los principios de lanzamiento del software y el control de fuentes, como Git, y un entendimiento de las tecnologías cloud (por ejemplo, AWS, Azure, Google Cloud) y sus ecosistemas Requisitos físicos: Mueve frecuentemente cajas que pesan hasta 15 libras Ubicación: Viajes: Viaje doméstico hasta 10% Tipo de Trabajo: A tiempo completo/Exempt Base Payence Range: $125,000 - $165,000 Además de la compensación básica mencionada anteriormente, usted será elegible para opciones de libertad sexual, bonificación anual discrecional, sin costo 401k seguro de salud, coincide con la compañía de identidad flexible.