MARKETING REPRESENTATIVE
ViziRecruiter,LLC., Indiana, PA, United States
Overview
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events
Answers phone calls and proactively assist customers (internal and external) with their concerns
Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons
Accurately completes paperwork referring to lost or stolen patron articles
Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying
Assists guests by directing them to appropriate areas and contact department for guest needs
Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested
Responsible for educating patrons on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program
Work in conjunction with other departments on an as needed basis
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Adheres to all company, state, and regulatory policies and procedures
Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Requirements
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
Ability to read and communicate verbally in English
Written communication skills in in English may also be required
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Employees must be able to qualify for licenses and permits required by federal, state and local regulations
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Initial placement within the salary range is based on an individual’s relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members’ financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events
Answers phone calls and proactively assist customers (internal and external) with their concerns
Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons
Accurately completes paperwork referring to lost or stolen patron articles
Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying
Assists guests by directing them to appropriate areas and contact department for guest needs
Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested
Responsible for educating patrons on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program
Work in conjunction with other departments on an as needed basis
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Adheres to all company, state, and regulatory policies and procedures
Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Requirements
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals
Ability to read and communicate verbally in English
Written communication skills in in English may also be required
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Employees must be able to qualify for licenses and permits required by federal, state and local regulations
#J-18808-Ljbffr