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Swap

Marketing Content Creator

Swap, New York, New York, us, 10261

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Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

About the Role As a

Content Creator

on the Swap Marketing Team, you’ll help shape how the world sees us. From concept and scripting to filming, editing, and publishing, you’ll bring social-first content to life that informs, excites, and performs.

You’ll work closely with brand, growth, and product marketing leads to turn key messages into compelling assets – helping us grow awareness, communicate clearly, and build an iconic voice in a technical space. You should be comfortable juggling multiple projects, thinking both conceptually and executionally, and adapting content across platforms and formats.

Key responsibilities

Create and publish content across formats – from social videos and paid ads to brand visuals across our website, email, and campaigns

Film, voice, edit, and post content to platforms as needed, with an eye for clarity, pace, and platform-specific best practices

Turn complex or technical product ideas into clear, visual storytelling across video and static formats

Write sharp, on-brand copy for captions, scripts, and social posts

Support the Creative Director, Brand Director, and broader team on campaign storytelling and rollout

Help evolve our monthly content development – from tone and topics to format mix and cadence

Stay tapped into industry trends, competitors, and relevant cultural moments

Maintain and update content calendars and adapt assets based on platform (LinkedIn vs IG/TikTok), monthly insights, and performance learnings

What we would like to see:

1–4 years of experience creating content in a brand, agency, or B2B environment (open to recent grads with strong work)

Strong storytelling, writing, and editing skills – especially for digital and social-first formats

Visual instincts and ability to collaborate with creatives to bring content to life across formats

Comfort working within an established tone of voice, with a willingness to push boundaries when appropriate

Ability to turn technical or abstract concepts into clear, engaging content across video, captions, and scripts

Collaborative mindset with initiative to partner across teams – especially Sales and Product

Working knowledge of SEO/GEO principles and how they inform content production and optimization

Familiarity with tools like Google Docs, Figma, Slack, and Notion (or ability to ramp up quickly)

Stock options in a high-growth startup.

Competitive PTO with public holidays additional.

Private Health.

Pension.

Wellness benefits.

Breakfast Mondays.

Diversity & Equal Opportunities: We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.

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