Voiceflow
About Hearth
Hearth is on a mission to empower America's small business professionals to build growing, profitable companies. In a $600B/year fragmented market where 50-80% of home services companies fail within five years, we're building the essential operational financial infrastructure to power the next generation of small businesses.
Current Metrics
$26M Annual Recurring Revenue (ARR)
30%+ Year-over-Year Growth
12,000+ Contractors Served
$4B+ Annual Transaction Volume
The Opportunity Hearth is hiring a Marketing Operations Lead to own the marketing systems foundation and ensure seamless integration between HubSpot (marketing) and Salesforce (our system of record for CRM). Reporting to the Head of Revenue Operations, this role will be responsible for HubSpot administration, data quality, lifecycle process integrity, and reliable cross-system reporting.
You will enable our Lifecycle Marketer and PMM by operationalizing campaigns (build, QA, segmentation, tracking), while ensuring Sales and RevOps can trust the handoff from HubSpot into Salesforce.
What You’ll Do
HubSpot platform ownership
Serve as the primary HubSpot administrator for the marketing org: workflows/automation, lists/segmentation, forms, landing pages, email operations, permissions, and governance.
Build and maintain scalable marketing ops standards (naming conventions, templates, documentation, QA checklists).
Maintain data quality inside HubSpot (dedupe, normalization, suppression logic, enrichment workflows where applicable).
HubSpot ↔ Salesforce integration
Own the health and performance of the HubSpot–Salesforce integration: sync settings, field mappings, object associations, and error monitoring.
Ensure consistent lifecycle stage definitions and handoff logic across tools (e.g., Lead Status, MQL/SQL definitions, Ownership, Source fields).
Troubleshoot and resolve sync issues (missing records, mapping conflicts, picklist mismatches, overwritten values, duplicate creation, delayed sync).
Partner with RevOps to implement governance for “source of truth” rules (which system owns which fields) and prevent data drift.
Support integration-related change management: testing in sandbox (where applicable), deployment, and stakeholder comms.
Lead lifecycle, routing & scoring
Implement the end-to-end marketing lead lifecycle in HubSpot and ensure clean handoff into SFDC for sales follow-up.
Maintain lead scoring (fit + intent) and monitor scoring effectiveness against downstream conversion (MQL→SQL→Opp).
Support routing & SLA workflows with RevOps (assignment logic may live in SFDC; you ensure HubSpot inputs are correct and synced).
Campaign enablement & execution support
Partner with Lifecycle Marketing + PMM to operationalize campaigns: segmentation, workflow setup, form/LP configuration, suppression rules, and technical QA.
Own tracking and measurement setup: UTM governance, campaign properties, ads sync, and required fields to ensure accurate attribution in SFDC reporting.
Create reusable “campaign-in-a-box” playbooks to accelerate launches and reduce errors.
Reporting & measurement infrastructure
Build and maintain HubSpot dashboards for marketing funnel health (lead capture, nurture performance, MQL volume/quality).
Work with RevOps to ensure HubSpot data flows into SFDC reporting accurately (pipeline sourcing/influence, conversion rates, velocity).
Monitor and reconcile key funnel metrics between HubSpot and SFDC, flagging discrepancies and fixing root causes.
Who You Are
4–7+ years in Marketing Ops / RevOps / Growth Ops in a B2B SaaS environment.
Expert-level HubSpot
experience (admin-level): workflows, lists, properties, campaigns, forms/LPs, reporting, deliverability basics.
Demonstrated experience managing
HubSpot ↔ Salesforce
integrations (field mapping, sync rules, lifecycle alignment, troubleshooting).
Strong analytical and operational rigor: funnel analysis, QA discipline, documentation, and cross-functional stakeholder management.
Benefits
Mission-driven, values-based culture.
Competitive pay.
Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
Generous PTO, plus paid company holidays.
Stock options.
Medical, dental, and vision options.
401(k)
Free Employee Assistance Program
Parental Leave Program
Pet Insurance
Location This role will be hybrid based in NY
More About Us Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr
Current Metrics
$26M Annual Recurring Revenue (ARR)
30%+ Year-over-Year Growth
12,000+ Contractors Served
$4B+ Annual Transaction Volume
The Opportunity Hearth is hiring a Marketing Operations Lead to own the marketing systems foundation and ensure seamless integration between HubSpot (marketing) and Salesforce (our system of record for CRM). Reporting to the Head of Revenue Operations, this role will be responsible for HubSpot administration, data quality, lifecycle process integrity, and reliable cross-system reporting.
You will enable our Lifecycle Marketer and PMM by operationalizing campaigns (build, QA, segmentation, tracking), while ensuring Sales and RevOps can trust the handoff from HubSpot into Salesforce.
What You’ll Do
HubSpot platform ownership
Serve as the primary HubSpot administrator for the marketing org: workflows/automation, lists/segmentation, forms, landing pages, email operations, permissions, and governance.
Build and maintain scalable marketing ops standards (naming conventions, templates, documentation, QA checklists).
Maintain data quality inside HubSpot (dedupe, normalization, suppression logic, enrichment workflows where applicable).
HubSpot ↔ Salesforce integration
Own the health and performance of the HubSpot–Salesforce integration: sync settings, field mappings, object associations, and error monitoring.
Ensure consistent lifecycle stage definitions and handoff logic across tools (e.g., Lead Status, MQL/SQL definitions, Ownership, Source fields).
Troubleshoot and resolve sync issues (missing records, mapping conflicts, picklist mismatches, overwritten values, duplicate creation, delayed sync).
Partner with RevOps to implement governance for “source of truth” rules (which system owns which fields) and prevent data drift.
Support integration-related change management: testing in sandbox (where applicable), deployment, and stakeholder comms.
Lead lifecycle, routing & scoring
Implement the end-to-end marketing lead lifecycle in HubSpot and ensure clean handoff into SFDC for sales follow-up.
Maintain lead scoring (fit + intent) and monitor scoring effectiveness against downstream conversion (MQL→SQL→Opp).
Support routing & SLA workflows with RevOps (assignment logic may live in SFDC; you ensure HubSpot inputs are correct and synced).
Campaign enablement & execution support
Partner with Lifecycle Marketing + PMM to operationalize campaigns: segmentation, workflow setup, form/LP configuration, suppression rules, and technical QA.
Own tracking and measurement setup: UTM governance, campaign properties, ads sync, and required fields to ensure accurate attribution in SFDC reporting.
Create reusable “campaign-in-a-box” playbooks to accelerate launches and reduce errors.
Reporting & measurement infrastructure
Build and maintain HubSpot dashboards for marketing funnel health (lead capture, nurture performance, MQL volume/quality).
Work with RevOps to ensure HubSpot data flows into SFDC reporting accurately (pipeline sourcing/influence, conversion rates, velocity).
Monitor and reconcile key funnel metrics between HubSpot and SFDC, flagging discrepancies and fixing root causes.
Who You Are
4–7+ years in Marketing Ops / RevOps / Growth Ops in a B2B SaaS environment.
Expert-level HubSpot
experience (admin-level): workflows, lists, properties, campaigns, forms/LPs, reporting, deliverability basics.
Demonstrated experience managing
HubSpot ↔ Salesforce
integrations (field mapping, sync rules, lifecycle alignment, troubleshooting).
Strong analytical and operational rigor: funnel analysis, QA discipline, documentation, and cross-functional stakeholder management.
Benefits
Mission-driven, values-based culture.
Competitive pay.
Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup
Generous PTO, plus paid company holidays.
Stock options.
Medical, dental, and vision options.
401(k)
Free Employee Assistance Program
Parental Leave Program
Pet Insurance
Location This role will be hybrid based in NY
More About Us Hearth embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr