Delta College
Library Access Services Specialist (On Site - University Center, MI)
Delta College, Lansing, Michigan, United States
Library Access Services Specialist (On Site – University Center, MI)
Join to apply for the
Library Access Services Specialist (On Site – University Center, MI)
role at
Delta College
This range is provided by Delta College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $20.54/hr - $22.79/hr
Position Summary Information Position Accountabilities And Essential Functions
The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.
Position Summary
The Library Access Services Specialist reports to the Library Manager and is responsible for all aspects of circulation, course reserves, and interlibrary loan, both day-to-day and long-term planning. The Library Access Services Specialist has frequent contact with Delta staff, faculty, students, and the general public, requiring excellent public relations/customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING
Circulation
Oversee day-to-day operations and provide service desk coverage
Maintenance of all patron records
Hire, train, supervise and evaluate circulation student assistants
Collection maintenance, including shifting, shelving, and shelf reading
Attend and participate in VLC database meetings
Keep current on Polaris trainings; this includes training, answering questions, and problem solving for other library staff; troubleshoot Polaris issues; keep all relevant manuals current
Compile daily, monthly, and annual circulation statistics
Reserves
Process reserves in a timely manner
Review the list of reserve material with faculty annually
Provide assistance with loanable technology and open educational reserves
Interlibrary Loan (ILL)
Oversee day-to-day operations of interlibrary loan department
Process all OCLC requests; assist with MeL and VLC lending/borrowing
Process overdue notices and troubleshoot Interloan issues or problemsSend invoices; track and pay for lost items
Compile monthly and annual Interloan statistics and reports
Financial
Work with college departments and outside libraries on billing for lost materials
Use Colleague to add charge for lost items to student account
Reconcile charges quarterly with Financial Services
Other Managerial Responsibilities
Work with OCLC, Polaris, DCB, Excel, Colleague, and Access
Attend staff meetings and participate in team management
Monitor emerging trends and best practices in libraries and identify practical applications
Attend workshops and professional development activities
Know library and college services and policies
Serve on committees when assigned
Core Hours Fall/Winter Hours
Sunday 12:00pm – 6:00pm
Monday – Thursday 11:00am – 8:00pm
Hours differ in spring/summer and between semesters
Required Qualifications
Associate’s degree
Customer service experience
Ability to learn new technology easily and apply learning to the position
1 – 3 years of position related experience
Additional Experiences Considered
Library experience
Polaris experience
Application Deadline Position will remain open until filled. First consideration will be given to applications received by January 6th. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Special Instructions to Applicants Complete an online application and attach a cover letter with position title and resume and/or certifications and licenses or transcripts.
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Education Administration Programs
#J-18808-Ljbffr
Library Access Services Specialist (On Site – University Center, MI)
role at
Delta College
This range is provided by Delta College. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $20.54/hr - $22.79/hr
Position Summary Information Position Accountabilities And Essential Functions
The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.
Position Summary
The Library Access Services Specialist reports to the Library Manager and is responsible for all aspects of circulation, course reserves, and interlibrary loan, both day-to-day and long-term planning. The Library Access Services Specialist has frequent contact with Delta staff, faculty, students, and the general public, requiring excellent public relations/customer service skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING
Circulation
Oversee day-to-day operations and provide service desk coverage
Maintenance of all patron records
Hire, train, supervise and evaluate circulation student assistants
Collection maintenance, including shifting, shelving, and shelf reading
Attend and participate in VLC database meetings
Keep current on Polaris trainings; this includes training, answering questions, and problem solving for other library staff; troubleshoot Polaris issues; keep all relevant manuals current
Compile daily, monthly, and annual circulation statistics
Reserves
Process reserves in a timely manner
Review the list of reserve material with faculty annually
Provide assistance with loanable technology and open educational reserves
Interlibrary Loan (ILL)
Oversee day-to-day operations of interlibrary loan department
Process all OCLC requests; assist with MeL and VLC lending/borrowing
Process overdue notices and troubleshoot Interloan issues or problemsSend invoices; track and pay for lost items
Compile monthly and annual Interloan statistics and reports
Financial
Work with college departments and outside libraries on billing for lost materials
Use Colleague to add charge for lost items to student account
Reconcile charges quarterly with Financial Services
Other Managerial Responsibilities
Work with OCLC, Polaris, DCB, Excel, Colleague, and Access
Attend staff meetings and participate in team management
Monitor emerging trends and best practices in libraries and identify practical applications
Attend workshops and professional development activities
Know library and college services and policies
Serve on committees when assigned
Core Hours Fall/Winter Hours
Sunday 12:00pm – 6:00pm
Monday – Thursday 11:00am – 8:00pm
Hours differ in spring/summer and between semesters
Required Qualifications
Associate’s degree
Customer service experience
Ability to learn new technology easily and apply learning to the position
1 – 3 years of position related experience
Additional Experiences Considered
Library experience
Polaris experience
Application Deadline Position will remain open until filled. First consideration will be given to applications received by January 6th. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.
Special Instructions to Applicants Complete an online application and attach a cover letter with position title and resume and/or certifications and licenses or transcripts.
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Education Administration Programs
#J-18808-Ljbffr