Wisconsin Staffing
Automotive Service Writer
TJ's Auto & Collision Center is looking for a dedicated Automotive Service Writer to become a key point of contact between our customers, technicians, and sales team. This role is ideal for someone who thrives on communication, problem-solving, and delivering a great customer experience without the pressure of a high-stress dealership atmosphere. As a Service Writer, you'll be the front line of our service department, helping ensure repairs and customer requests are handled efficiently and accurately. Your day-to-day responsibilities will include: Writing, opening, and closing repair orders while maintaining clear documentation Scheduling service work and coordinating with technicians Communicating repair recommendations, updates, and options to customers Assisting with service-related sales and customer questions Ordering parts and supplies to keep operations running smoothly Reviewing and verifying service billing and department expenses Keeping the service desk and customer areas organized and professional Schedule: Full-time position (40+ hours per week) Monday-Friday with alternating Saturdays. Typical hours: 8:00 AM - 4:30 PM. What We're Looking For: Required Qualifications: At least 2 years of automotive customer service experience Strong communication skills, both verbal and written Valid driver's license Preferred Experience: Previous experience as a service writer, advisor, or in a supervisory automotive role How to Apply: Submit your resume for consideration. If your experience aligns with our needs, a member of our Human Resources team will contact you to discuss next steps. Equal Opportunity Employer: TJ's Auto & Collision Center is committed to providing equal employment opportunities and fostering an inclusive workplace for all employees.
TJ's Auto & Collision Center is looking for a dedicated Automotive Service Writer to become a key point of contact between our customers, technicians, and sales team. This role is ideal for someone who thrives on communication, problem-solving, and delivering a great customer experience without the pressure of a high-stress dealership atmosphere. As a Service Writer, you'll be the front line of our service department, helping ensure repairs and customer requests are handled efficiently and accurately. Your day-to-day responsibilities will include: Writing, opening, and closing repair orders while maintaining clear documentation Scheduling service work and coordinating with technicians Communicating repair recommendations, updates, and options to customers Assisting with service-related sales and customer questions Ordering parts and supplies to keep operations running smoothly Reviewing and verifying service billing and department expenses Keeping the service desk and customer areas organized and professional Schedule: Full-time position (40+ hours per week) Monday-Friday with alternating Saturdays. Typical hours: 8:00 AM - 4:30 PM. What We're Looking For: Required Qualifications: At least 2 years of automotive customer service experience Strong communication skills, both verbal and written Valid driver's license Preferred Experience: Previous experience as a service writer, advisor, or in a supervisory automotive role How to Apply: Submit your resume for consideration. If your experience aligns with our needs, a member of our Human Resources team will contact you to discuss next steps. Equal Opportunity Employer: TJ's Auto & Collision Center is committed to providing equal employment opportunities and fostering an inclusive workplace for all employees.