CNN is hiring: Audience Operations Specialist in Atlanta

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Welcome to Warner Bros. Discovery… the stuff dreams are made of.

We are CNN. THE WORLD'S MOST ESSENTIAL AND ENGAGING SOURCE OF DIGITAL NEWS. In the midst of rapid transformation, we need innovators, makers, and dreamers to lead and drive our growth.

Scope and Responsibilities

• Own and optimize shift scheduling systems for all Audience teams, ensuring coverage across global time zones and publishing platforms.
• Design and maintain clear, consistent calendars and trackers to align coverage and communication across teams.
• Lead process improvements for scheduling workflows and coverage models; collaborate with Product/Tech to enhance tooling.
• Develop and implement centralized communications frameworks and hubs; drive adoption across editorial, product, and operations teams.
• Manage Audience team distribution lists and ensure accurate membership for smooth communication.
• Coordinate and execute cross‑functional projects from planning through implementation, maintaining timelines and deliverables.
• Produce executive‑ready materials, including presentations and strategic documentation that simplify complex information for leadership.
• Partner with stakeholders to ensure alignment on priorities, timelines, and operational processes.
• Lead onboarding coordination for Audience teams, including process optimization and resource development.

Qualifications & Experience

• Highly organized and detail‑oriented, with strong time‑management and multitasking skills.
• Effective communicator who can collaborate across editorial, product, and operations teams; strong presentation skills are a plus.
• Comfortable navigating dynamic, fast‑paced news environments with 24/7 global coverage needs.
• Proactive problem solver who anticipates operational challenges and addresses them before they impact workflows.

How We Get Things Done

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Compensation

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $64,400.00 - $119,600.00 salary per year. Other rewards may include annual bonuses, short- and long‑term incentives, and program‑specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

Seniority Level

Entry level

Employment type

Full‑time

Job Function

Management and Manufacturing

Industry

Broadcast Media Production and Distribution