EY
Indirect Tax-Global Trade Operations‑Senior Manager
Join EY in an exciting international career providing global trade advisory services at one of the world’s most globally integrated professional accounting firms. We are looking for experienced manager candidates with the requisite global trade knowledge and client‑facing skill set for a great career path in a rapidly expanding business.
The opportunity As a Senior Manager in our Global Trade practice, you will lead the U.S. duty drawback program, focusing on development, management, and growth of the service offering. The role will oversee the preparation and filing of drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations and proactively develop new client relationships.
Your Key Responsibilities Client Delivery & Technical Leadership
Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain of custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth
Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills and Attributes for Success
Staying current on global trade developments and work to develop new and innovative service offerings that deliver value to clients.
Proactively engage clients to describe and market our value‑added global trade services and deliver high‑quality project deliverables.
Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude.
Supervising a motivated team of professionals; supporting them in developing skills, knowledge, and opportunities to reach their full potential.
Experience in generating revenue from a new and existing client base.
To qualify for the role you must have
Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license.
Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter.
Deep technical knowledge of global customs, import and export topics—valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions, etc.
Travel is likely to be required; percentage will depend on location, skill set and individual projects.
Ideally you’ll also have
Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business.
Experience with CBP, BIS, OFAC, or the Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
What We Look For We’re interested in people who will lead client projects and appropriately delegate tasks to a qualified support team. You’ll manage multiple projects and delegate work to team members across our national and global practice.
What We Offer You
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State, and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team‑led and leader‑enabled hybrid model. Most people in external, client‑serving roles are expected to work together in person 40–60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial and emotional well‑being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis.
For those living in California, please click here for additional information.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Professional Services
EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
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The opportunity As a Senior Manager in our Global Trade practice, you will lead the U.S. duty drawback program, focusing on development, management, and growth of the service offering. The role will oversee the preparation and filing of drawback claims in strict compliance with all applicable U.S. Customs and Border Protection (CBP) regulations and proactively develop new client relationships.
Your Key Responsibilities Client Delivery & Technical Leadership
Lead and oversee end‑to‑end drawback programs: opportunity assessments, scoping, data diagnostics, rule mapping, claim build, filings, and accelerated payment readiness.
Interpret and apply 19 CFR Part 190 (TFTEA), including substitution standards, manufacturing drawback, unused/returned merchandise, rejected merchandise, and waste/by‑product treatment.
Design methodology for commercial interchangeability under TFTEA; establish defensible correlation across HTS classifications, specifications, and supply chain documentation.
Architect data models linking import entries (CBP/ACE) to exports (AES), bills of materials, production records, inventory movements, and sales—ensuring auditability and chain of custody.
Manage claim calculations, duty/tax/fee components (including MPF, HMF where applicable), timelines, and retroactive lookback periods; oversee reconciliation and prior disclosure strategies when appropriate.
Prepare clients for CBP audits, exams, and desk reviews; draft and review technical memos, legal/regulatory interpretations, and internal controls documentation.
Drive process automation (e.g., Alteryx/SQL/Python), dashboards (Power BI/Tableau), and ACE data extraction workflows to improve accuracy and throughput.
Go‑to‑Market & Growth
Drive the firm’s duty drawback value proposition: develop thought leadership, solution collateral, pricing models, and delivery playbooks.
Partner with industry teams (Consumer, Retail, Industrials, Automotive, Life Sciences, Technology, Chemicals) to tailor sector‑specific methodologies.
Lead pursuits: discovery, proposal writing, oral presentations, scoping, and contracting; meet or exceed bookings, margin, and utilization targets.
Practice Building & People Leadership
Build and mentor a diverse team of customs professionals, data analysts, and project managers; set performance expectations and coach for growth.
Implement delivery standards (PMO discipline, QA/QC, documentation, knowledge management) and reusable assets to enable scale.
Foster a culture of ethics and compliance; reinforce CBP, BIS, OFAC awareness and escalation protocols.
Risk & Quality
Establish robust internal controls for drawback programs: data governance, segregation of duties, exception handling, and version control.
Conduct pre‑filing reviews, root‑cause analysis on claim denials, and remediation plans; maintain a risk register and issue log.
Skills and Attributes for Success
Staying current on global trade developments and work to develop new and innovative service offerings that deliver value to clients.
Proactively engage clients to describe and market our value‑added global trade services and deliver high‑quality project deliverables.
Successful project management experience with excellent organizational skills, strong motivation, and a positive attitude.
Supervising a motivated team of professionals; supporting them in developing skills, knowledge, and opportunities to reach their full potential.
Experience in generating revenue from a new and existing client base.
To qualify for the role you must have
Bachelor’s degree and either a JD, CPA or a U.S. Customs broker license.
Approximately 10 or more years of related work experience in industry, a professional services firm, a Fortune 500 company or a major importer or exporter.
Deep technical knowledge of global customs, import and export topics—valuation, classification, country of origin, free‑trade agreements, export controls, licensing, trade sanctions, etc.
Travel is likely to be required; percentage will depend on location, skill set and individual projects.
Ideally you’ll also have
Experience in professional services together with the ability to listen to a client’s needs and develop a value proposition to expand new business.
Experience with CBP, BIS, OFAC, or the Directorate of Defense Trade Controls.
Foreign language capabilities encouraged.
What We Look For We’re interested in people who will lead client projects and appropriately delegate tasks to a qualified support team. You’ll manage multiple projects and delegate work to team members across our national and global practice.
What We Offer You
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $135,000 to $308,500. The base salary range for New York City Metro Area, Washington State, and California (excluding Sacramento) is $162,100 to $350,500. Individual salaries within those ranges are determined through a wide variety of factors including education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team‑led and leader‑enabled hybrid model. Most people in external, client‑serving roles are expected to work together in person 40–60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial and emotional well‑being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis.
For those living in California, please click here for additional information.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Professional Services
EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
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