Naterra International, Inc.
Customer Strategy Manager
Naterra International, Inc., Fort Worth, Texas, United States, 76102
Role Overview
The
Customer Strategy Manager
is responsible for enabling the achievement of forecast and brand objectives for Naterra’s personal care brands, Tree Hut, Baby Magic, and BDY. The manager will develop strategic business plans that integrate, align, and achieve customer and Naterra’s business goals. This role is in Fort Worth, TX (Southlake) – in‑office 5 days per week.
Key Responsibilities
Lead the business planning process, develop analytics and insights to support marketing strategy, channel strategies, and eCommerce growth.
Communicate and coordinate key strategies, insights, and initiatives between field and internal teams, gaining alignment across a matrix environment.
Partner with internal team members to develop and execute revenue growth management strategies to drive top and bottom‑line growth.
Lead cross‑functional teams in development, evaluation, and implementation of the 6Ps, driving business performance improvement.
Influence business processes related to pricing, trade promotions, eCommerce development, category management, and inventory management.
Develop and ensure execution of all trade related expenses while evaluating other elements to improve P&L performance.
Create and influence assortment and merchandising recommendations for brick and mortar and eCommerce.
Conduct regular communication sessions between internal cross‑functional and sales teams to ensure alignment and accountability on forecast attainment.
Co‑lead key customer meetings with sales teams and present customer, category, and brand reviews to drive performance.
Required Experience
6-8 years of experience in direct customer sales, business analytics, and/or customer marketing.
Preferred Experience
Prior beauty/skin health category experience.
Ability to work effectively within a fast‑paced, complex matrix, changing environment.
Effective communication and negotiation skills, strong presentation skills.
Ability to devise and deliver persuasive presentations based on data‑driven insights.
Experience developing and overseeing execution of project plans and deriving conclusions from customer, shopper, and category studies.
Ability to identify and assess risk and prioritize competing demands.
Benefits
Competitive salary plus bonus structure.
Annual bonus program of up to 35% based on company metrics.
Career pathing and development.
Medical / Dental / Vision / Life.
Matching 401k up to 4%.
Travel opportunities.
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Customer Strategy Manager
is responsible for enabling the achievement of forecast and brand objectives for Naterra’s personal care brands, Tree Hut, Baby Magic, and BDY. The manager will develop strategic business plans that integrate, align, and achieve customer and Naterra’s business goals. This role is in Fort Worth, TX (Southlake) – in‑office 5 days per week.
Key Responsibilities
Lead the business planning process, develop analytics and insights to support marketing strategy, channel strategies, and eCommerce growth.
Communicate and coordinate key strategies, insights, and initiatives between field and internal teams, gaining alignment across a matrix environment.
Partner with internal team members to develop and execute revenue growth management strategies to drive top and bottom‑line growth.
Lead cross‑functional teams in development, evaluation, and implementation of the 6Ps, driving business performance improvement.
Influence business processes related to pricing, trade promotions, eCommerce development, category management, and inventory management.
Develop and ensure execution of all trade related expenses while evaluating other elements to improve P&L performance.
Create and influence assortment and merchandising recommendations for brick and mortar and eCommerce.
Conduct regular communication sessions between internal cross‑functional and sales teams to ensure alignment and accountability on forecast attainment.
Co‑lead key customer meetings with sales teams and present customer, category, and brand reviews to drive performance.
Required Experience
6-8 years of experience in direct customer sales, business analytics, and/or customer marketing.
Preferred Experience
Prior beauty/skin health category experience.
Ability to work effectively within a fast‑paced, complex matrix, changing environment.
Effective communication and negotiation skills, strong presentation skills.
Ability to devise and deliver persuasive presentations based on data‑driven insights.
Experience developing and overseeing execution of project plans and deriving conclusions from customer, shopper, and category studies.
Ability to identify and assess risk and prioritize competing demands.
Benefits
Competitive salary plus bonus structure.
Annual bonus program of up to 35% based on company metrics.
Career pathing and development.
Medical / Dental / Vision / Life.
Matching 401k up to 4%.
Travel opportunities.
#J-18808-Ljbffr