Norwest Venture
GA Office
3525 Piedmont Rd NE
Bldg 7 Ste 600
Atlanta, GA 30305, USA
Role:
MDC Manager, Membership Development
Location:
Atlanta, Georgia
The Manager on the Membership Development team plays a critical role in enabling World 50’s growth by building a highly capable, well‑trained, and operationally excellent Membership Development Coordinator (MDC) function. This role is responsible for ensuring new and existing MDCs are onboarded, trained, and supported with the right tools, processes, and workflows to perform at a high level.
This is a highly hands‑on role, focused on training, onboarding, and operational execution, with emphasis on setting MDCs up for success from day one. The MDC Manager is expected to roll up their sleeves, adapt quickly, and lead through change as new systems, processes, and tools are introduced. The success of this role is measured by the readiness, confidence, and operational effectiveness of the MDCs they support.
Play a critical role in the hiring, onboarding, and early‑stage development of Membership Development Coordinators
Deliver hands‑on training through live sessions, coaching, shadowing, and real‑time feedback
Build, maintain, and continuously improve training materials, playbooks, and documentation
Create a high‑trust, approachable environment where MDCs feel supported and comfortable asking questions
Provide ongoing coaching and performance support with a strong focus on readiness and execution
Operational & Technology Excellence
Serve as a power user and subject matter expert in Salesforce and related sales tools to support data entry and hygiene workflows
Own MDC workflows, processes, and system usage, ensuring consistency and efficiency
Lead adoption of new software and tools (including Prospector), translating functionality into clear, usable processes
Identify and implement process improvements to streamline workflows and reduce friction
Support the team through change, ensuring new processes and systems are understood and adopted
Skills & Capabilities
Highly skilled trainer, mentor or coach
Strong technical aptitude, with advanced Salesforce experience (power user level)
Highly process‑oriented, with the ability to design and improve workflows
Approachable leadership style that builds trust and psychological safety
Strong connector who builds effective relationships across teams
Comfortable balancing coaching, training delivery, and operational execution
Able to adapt quickly and thrive in a fast‑paced, evolving environment
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Role:
MDC Manager, Membership Development
Location:
Atlanta, Georgia
The Manager on the Membership Development team plays a critical role in enabling World 50’s growth by building a highly capable, well‑trained, and operationally excellent Membership Development Coordinator (MDC) function. This role is responsible for ensuring new and existing MDCs are onboarded, trained, and supported with the right tools, processes, and workflows to perform at a high level.
This is a highly hands‑on role, focused on training, onboarding, and operational execution, with emphasis on setting MDCs up for success from day one. The MDC Manager is expected to roll up their sleeves, adapt quickly, and lead through change as new systems, processes, and tools are introduced. The success of this role is measured by the readiness, confidence, and operational effectiveness of the MDCs they support.
Play a critical role in the hiring, onboarding, and early‑stage development of Membership Development Coordinators
Deliver hands‑on training through live sessions, coaching, shadowing, and real‑time feedback
Build, maintain, and continuously improve training materials, playbooks, and documentation
Create a high‑trust, approachable environment where MDCs feel supported and comfortable asking questions
Provide ongoing coaching and performance support with a strong focus on readiness and execution
Operational & Technology Excellence
Serve as a power user and subject matter expert in Salesforce and related sales tools to support data entry and hygiene workflows
Own MDC workflows, processes, and system usage, ensuring consistency and efficiency
Lead adoption of new software and tools (including Prospector), translating functionality into clear, usable processes
Identify and implement process improvements to streamline workflows and reduce friction
Support the team through change, ensuring new processes and systems are understood and adopted
Skills & Capabilities
Highly skilled trainer, mentor or coach
Strong technical aptitude, with advanced Salesforce experience (power user level)
Highly process‑oriented, with the ability to design and improve workflows
Approachable leadership style that builds trust and psychological safety
Strong connector who builds effective relationships across teams
Comfortable balancing coaching, training delivery, and operational execution
Able to adapt quickly and thrive in a fast‑paced, evolving environment
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr