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Auto Services Unlimited

Automotive Service Advisor - Honda of Cleveland Heights

Auto Services Unlimited, Service, Mississippi, United States

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Position:

Automotive Service Advisor - Honda of Cleveland Heights

Location:

Cleveland Heights , OH

Job Id:

2810

# of Openings:

1

Service Advisor Our Service Advisors take ownership of the customer experience in the service lane and are the first point of contact as it relates to vehicle status, repairs, and diagnostics. They are well-versed in product offerings, inventory needs, technician scheduling and customer service, and contribute to our team by:

Promptly and professionally answering service calls, and setting and confirming appointments

Accurately and thoroughly writing repair orders

Acting as a reliable, responsive liaison between the technician and customer

Patiently and thoroughly assisting our customers through the service process.

Collaborating with team members for loaner availability, proper warranty processing and disclosure

What We Offer

Medical, Dental, and Vision Insurance

401(k) Savings Plan

Family-friendly and inclusive culture

Career growth and internal promotions

Custom and competitive wage plans

Sundays off to create a schedule that allows you a job and a life

Our Expectations

Preferably, although not required, at least 2 years of service experience

A strong record of positive customer satisfaction results

Good organization skills and a friendly personality

Fantastic communication skills

A professional personal appearance

A team-oriented and self-motivated attitude

The ability to work with little supervision

Auto Services Unlimited “ASU” is an Equal Opportunity Employer. ASU does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, noon-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are determined based on qualifications, merit, and business need.

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