Red Tail Residential
Base Pay Range
$23.00/yr - $23.00/yr Position Summary
The Community Manager oversees daily operations, financial performance, and resident satisfaction at a multifamily community. The role requires strong leadership, cost control, operational consistency, and the ability to develop a high-performance on-site team while ensuring safety and market competitiveness. Key Responsibilities
Maximize net operating income (NOI) through effective budget management and cost control. Maintain high occupancy levels via proactive marketing, leasing strategies, and resident retention initiatives. Develop, implement, and adjust marketing plans based on market conditions and competitor analysis. Prepare and submit all required operational and financial reports accurately and on time. Recruit, train, mentor, and lead the on-site team; ensure performance expectations and company standards are met. Implement all company policies and procedures in accordance with the operations manual. Lead daily and weekly team meetings to set goals, provide direction, and foster motivation. Ensure property safety and operational excellence through regular inspections of grounds, buildings, and vacant units. Coordinate vendors to ensure vacant units are turned and ready for occupancy promptly. Conduct and analyze regular market surveys to ensure competitive positioning. Uphold a high level of customer service and effectively address resident concerns and issues. Special Requirements
Regularly required to sit, stand, walk, talk, hear, and use hands and legs. Occasional climbing may be required. Must work on a computer and telephone for extended periods. Ability to detect auditory and visual alarms. Availability to work flexible and extended hours, including weekends and occasional nights. Strong leadership, team-building, communication, customer service, and organizational skills. Excellent stress management, financial management, sales and leasing acumen. Knowledge of state Fair Housing laws. Qualifications
Education
High school diploma or equivalent required. CPM, CAM, RMP, or CMCA certifications preferred. Professional Experience
Minimum of one year of experience as a Community Manager in the multifamily industry. Computer Skills
Intermediate proficiency in computer and internet usage. Intermediate knowledge of Microsoft Word, Excel, and Outlook. Preferred experience with Yardi, Voyager, LRO, Entrata, Resident Check. Learning & Development
Commitment to ongoing training and professional growth through company education programs. Ability to perform intermediate mathematical calculations and utilize property management software. Benefits
Company-paid employee-only health insurance. Vacation and sick time. Company-paid holidays. Life insurance. Opportunities for professional development and career growth. Northshore Personnel Services Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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$23.00/yr - $23.00/yr Position Summary
The Community Manager oversees daily operations, financial performance, and resident satisfaction at a multifamily community. The role requires strong leadership, cost control, operational consistency, and the ability to develop a high-performance on-site team while ensuring safety and market competitiveness. Key Responsibilities
Maximize net operating income (NOI) through effective budget management and cost control. Maintain high occupancy levels via proactive marketing, leasing strategies, and resident retention initiatives. Develop, implement, and adjust marketing plans based on market conditions and competitor analysis. Prepare and submit all required operational and financial reports accurately and on time. Recruit, train, mentor, and lead the on-site team; ensure performance expectations and company standards are met. Implement all company policies and procedures in accordance with the operations manual. Lead daily and weekly team meetings to set goals, provide direction, and foster motivation. Ensure property safety and operational excellence through regular inspections of grounds, buildings, and vacant units. Coordinate vendors to ensure vacant units are turned and ready for occupancy promptly. Conduct and analyze regular market surveys to ensure competitive positioning. Uphold a high level of customer service and effectively address resident concerns and issues. Special Requirements
Regularly required to sit, stand, walk, talk, hear, and use hands and legs. Occasional climbing may be required. Must work on a computer and telephone for extended periods. Ability to detect auditory and visual alarms. Availability to work flexible and extended hours, including weekends and occasional nights. Strong leadership, team-building, communication, customer service, and organizational skills. Excellent stress management, financial management, sales and leasing acumen. Knowledge of state Fair Housing laws. Qualifications
Education
High school diploma or equivalent required. CPM, CAM, RMP, or CMCA certifications preferred. Professional Experience
Minimum of one year of experience as a Community Manager in the multifamily industry. Computer Skills
Intermediate proficiency in computer and internet usage. Intermediate knowledge of Microsoft Word, Excel, and Outlook. Preferred experience with Yardi, Voyager, LRO, Entrata, Resident Check. Learning & Development
Commitment to ongoing training and professional growth through company education programs. Ability to perform intermediate mathematical calculations and utilize property management software. Benefits
Company-paid employee-only health insurance. Vacation and sick time. Company-paid holidays. Life insurance. Opportunities for professional development and career growth. Northshore Personnel Services Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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