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PNC

Regional Banker/Teller

PNC, Phoenix, Arizona, United States, 85003

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Regional Banker/Teller

– PNC – Phoenix, AZ

Position Overview At PNC, our people are our greatest differentiator. As a Regional Banker/Teller in our Retail organization, you will foster an inclusive workplace, deliver excellent customer experience and grow customer loyalty.

Job Description

Manage customer experience by identifying opportunities to improve financial wellbeing and create loyalty while increasing share of wallet.

Drive proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting and lobby engagement.

Create customer loyalty and grow customer share of wallet through differentiated customer experience.

Apply product and procedural knowledge to identify, mitigate and solve customer problems effectively.

Manage risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

PNC Employees Expectations

Customer Focused – Knowledgeable of values that align customer needs and satisfaction as primary considerations.

Managing Risk – Assess and effectively manage all risks associated with business objectives.

Qualifications Preferred Skills

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs

Work Experience Roles at this level typically require 1+ years of related experience. No university degree needed; comparable combination of education, certification(s) and experience may be considered.

Education No Degree

Certifications No Required Certification(s)

Benefits PNC offers a comprehensive range of benefits including medical, dental, vision, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, adoption and education assistance, robust wellness program, paid time off and more.

Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact AccommodationRequest@pnc.com or call 877-968-7762. All information will be kept confidential.

Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.

Seniority Level Not Applicable

Employment Type Full-time

Job Function Finance

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