Parker Hannifin
Customer Account Specialist – Military
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Customer Account Spec - MILITARY
role at
Parker Hannifin .
Org Marketing Statement
At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient, and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
As a member of our team, you are instrumental in fulfilling our mission: ‘Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.’ Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges.
Job Designation
Provides support and prioritization for team through best practices. Acting as the Point of Contact for a group of assigned accounts, you will be responsible for driving customer satisfaction and accountable for all customer‑facing activities and duties, including but not limited to: P.O.-review, bookings & upselling, RMA’s, credits, reports, follow‑up/status (Pre-and Post Award), and resolution/relationship‑management. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization.
Job Core Responsibilities
Analyze customer accounts with strategies to best support team, track progress against KPIs, provide gap analysis reports.
Manage aftermarket spares’ customer accounts: quoting, purchase‑order review, bookings, upselling, credits, returns, reports, follow‑up/status, resolution/relationship‑management, performance‑analysis/tracking; drive month/quarter/year opportunity potentials and forecasting.
Participate in DLA’s; build internal and external relationships, collaborate with all teams to hit budgets, fill gaps, and drive orders & sales.
Lead and participate in the development of a full‑scope Americas Sales Team.
Travel for the company as required: Sales meetings, customer, partner & Parker‑site visits.
Work closely with Supply‑Chain, Operations, Quality and Trade Compliance to ensure all customer requirements and commitments are met.
Lead process improvement initiatives with respective customer base.
Participate in creating, maintaining, changing, executing, training on and documenting Standard Work.
Job Specifications
Education Level (Required): Bachelor's Degree or equivalent experience.
Field of Study/Area of Experience: 5+ years in Customer‑Service/Inside Sales, Aerospace/Aviation After‑Market Sales, or a combination thereof.
Must be a U.S. Citizen.
Health And Wellbeing
Comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts.
Wellness incentive credits leading to reduced healthcare premiums.
Access to Employee Assistance Program (EAP).
On‑site facilities: cafeteria, mini‑mart, vending machines.
Participation in health and emotional wellbeing challenges with rewards.
Financial Security And Growth
Competitive salary with an annual bonus incentive plan.
Retirement benefits: 401(k) with company match opportunity.
Income Protection, Life Insurance, Accidental Life & Dismemberment Insurance, Short and Long‑Term Disability insurance.
Work‑Life Balance And Flexibility
Generous Paid Time Off: 120 hours, plus up to 13 paid holidays including a company‑wide shutdown between Christmas and New Year’s.
Parental Leave: 4 weeks at 100% pay for new family additions.
Extras such as Adoption Assistance, financial guidance resources, paid jury duty, bereavement time, and time off for citizenship testing, marriage, and birth.
Career Advancement And Education
Career development opportunities with up to $10,000 tuition reimbursement per year.
Support for ongoing education through an Educational Reimbursement program.
Parker Purpose Opportunities
Business Resource Groups promoting diversity, equity and inclusion.
Volunteering day off and social committee activities throughout the year.
Additional Benefits
Employee Perkz on various services (car purchases, computer purchases, life adventures, etc.).
Employee Referral program – refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).
Dress for Your Day policy, offering flexible work attire options.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee. This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.
Equal Employment Opportunity Parker is an Equal Opportunity and Affluent Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission.
#J-18808-Ljbffr
Customer Account Spec - MILITARY
role at
Parker Hannifin .
Org Marketing Statement
At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient, and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.
As a member of our team, you are instrumental in fulfilling our mission: ‘Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.’ Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges.
Job Designation
Provides support and prioritization for team through best practices. Acting as the Point of Contact for a group of assigned accounts, you will be responsible for driving customer satisfaction and accountable for all customer‑facing activities and duties, including but not limited to: P.O.-review, bookings & upselling, RMA’s, credits, reports, follow‑up/status (Pre-and Post Award), and resolution/relationship‑management. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization.
Job Core Responsibilities
Analyze customer accounts with strategies to best support team, track progress against KPIs, provide gap analysis reports.
Manage aftermarket spares’ customer accounts: quoting, purchase‑order review, bookings, upselling, credits, returns, reports, follow‑up/status, resolution/relationship‑management, performance‑analysis/tracking; drive month/quarter/year opportunity potentials and forecasting.
Participate in DLA’s; build internal and external relationships, collaborate with all teams to hit budgets, fill gaps, and drive orders & sales.
Lead and participate in the development of a full‑scope Americas Sales Team.
Travel for the company as required: Sales meetings, customer, partner & Parker‑site visits.
Work closely with Supply‑Chain, Operations, Quality and Trade Compliance to ensure all customer requirements and commitments are met.
Lead process improvement initiatives with respective customer base.
Participate in creating, maintaining, changing, executing, training on and documenting Standard Work.
Job Specifications
Education Level (Required): Bachelor's Degree or equivalent experience.
Field of Study/Area of Experience: 5+ years in Customer‑Service/Inside Sales, Aerospace/Aviation After‑Market Sales, or a combination thereof.
Must be a U.S. Citizen.
Health And Wellbeing
Comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts.
Wellness incentive credits leading to reduced healthcare premiums.
Access to Employee Assistance Program (EAP).
On‑site facilities: cafeteria, mini‑mart, vending machines.
Participation in health and emotional wellbeing challenges with rewards.
Financial Security And Growth
Competitive salary with an annual bonus incentive plan.
Retirement benefits: 401(k) with company match opportunity.
Income Protection, Life Insurance, Accidental Life & Dismemberment Insurance, Short and Long‑Term Disability insurance.
Work‑Life Balance And Flexibility
Generous Paid Time Off: 120 hours, plus up to 13 paid holidays including a company‑wide shutdown between Christmas and New Year’s.
Parental Leave: 4 weeks at 100% pay for new family additions.
Extras such as Adoption Assistance, financial guidance resources, paid jury duty, bereavement time, and time off for citizenship testing, marriage, and birth.
Career Advancement And Education
Career development opportunities with up to $10,000 tuition reimbursement per year.
Support for ongoing education through an Educational Reimbursement program.
Parker Purpose Opportunities
Business Resource Groups promoting diversity, equity and inclusion.
Volunteering day off and social committee activities throughout the year.
Additional Benefits
Employee Perkz on various services (car purchases, computer purchases, life adventures, etc.).
Employee Referral program – refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).
Dress for Your Day policy, offering flexible work attire options.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee. This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.
Equal Employment Opportunity Parker is an Equal Opportunity and Affluent Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.
(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission.
#J-18808-Ljbffr