PARKER HANNIFIN CORP
Org Marketing Statement
At Parker Aerospace, we develop technologies and innovative Tuna solutions that enable reliable, efficient, and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our кредифой.
As a member of our team, you are instrumental in fulfilling our mission: ‘Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.’ Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges.
The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM‑quality service solutions across a comprehensive portfolio. We are proud to serve airlines/business jet operators, the military, airframe/engine manufacturers, as.Hidden for independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it is needed.
At Parker, our team members belong, matter, and make a difference. We believe that the key to bringing talented new team members into our organization is by focusing on everyone’s talents and potential rather than the job specification. If you have innovative ideas and a commitment to excellence, we are more than happy to consider you for other roles in Parker that may be a good fit.
Customer Account Specialist - SPARES Job Designation Provides essential support and prioritization for team through best practices. Acting as the Point of Contact for a group of assigned accounts. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization.
Job Core Responsibilities
Respond promptly to customer inquiries through various channels (phone calls, Salesforce or Microsoft Teams)
Manage Aftermarket Spares’ customer accounts; quoting, purchase‑order review, bookings, credits, returns, follow‑up/status, resolution/relationship‑management. Actively participate in a daily business meeting
Generate weekly reports for premier customers that Moc include key performance metrics, order status updates, and insights into purchasing trends to enhance customer engagement and support informed decision‑making
Build internal and external relationships, collaborate with all teams to hit budgets, fill gaps, drive sales by processing purchase orders on time
Participate in ongoing training sessions to enhancebuffer skills and stay equipped with the latest techniques for effectively address customer needs and improve overall satisfaction
Manage the customers’ purchasing portal to support the business by ensuring seamless order processing, providing timely updates on inventory and delivery status, and enhancing the overall user experience to foster customer satisfaction and loyalty
Collaborate closely with Supply‑Chain, Quality and Trade Compliance teams to ensure that all customer requirements and commitments are met effectively
Participate in creating, maintaining, changing, executing, training on and documenting Standard Work
Be part of a high‑performance team that fosters collaboration, continuous improvement, and accountability to achieve operational excellence and drive organizational success
Job Specifications Education Level (Preferred)
5+ years of experience in Customer‑Service, Aerospace/Aviation After‑Market Sales, or a combination thereof
Must be a U.S. person: U.S. citizen or permanent U.S. resident
Come join the Parker Aerospace Team! We are proud to offer a competitive benefits package designed with health, wealth, and well–being in mind. Our competitive package includes: Health and Well‑being
Comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts
Wellness incentive credits leading to reduced healthcare premiums
Access to Employee Assistance Program (EAP) for health and wellbeing support
On‑site facilities: cafeteria with a wide array of food options, mini mart, and vending machines
Participation in health and emotional wellbeing challenges with rewards
Financial Security and Growth
Competitive salary with an annual bonus incentive plan
Retirement benefits: 401(k) with company match opportunity
Income Protection, Life Insurance, Accidental Life & DismemberSylty Insurance, Short and Long‑Term Disability insurance
Work‑Life Balance and Flexibility
Generous Paid Time Off: 120 hours, plus up to 13 paid holidays including a company‑wide shut down between Christmas and New Year’s
Parental Leave: 4 weeks at 100% pay for new family additions
Extras like Adoption Assistance, financial guidance resources, paid jury duty, contínmer time, and time off for citizenship testing, marriage and birth
Career Advancement and Education
Career development opportunities with up to $10,000 tuition reimbursement per year
Support for ongoing education through our Educational Reimbursement program
Parker Purpose Opportunities
Business Resource Groups promoting diversity, equity and inclusion
Volunteering day off and social committee activities throughout the year
Equal Employment Opportunity
Parker is an Equal Opportunity and affirmative action employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
#J-18808-Ljbffr
At Parker Aerospace, we develop technologies and innovative Tuna solutions that enable reliable, efficient, and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our кредифой.
As a member of our team, you are instrumental in fulfilling our mission: ‘Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.’ Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges.
The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM‑quality service solutions across a comprehensive portfolio. We are proud to serve airlines/business jet operators, the military, airframe/engine manufacturers, as.Hidden for independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it is needed.
At Parker, our team members belong, matter, and make a difference. We believe that the key to bringing talented new team members into our organization is by focusing on everyone’s talents and potential rather than the job specification. If you have innovative ideas and a commitment to excellence, we are more than happy to consider you for other roles in Parker that may be a good fit.
Customer Account Specialist - SPARES Job Designation Provides essential support and prioritization for team through best practices. Acting as the Point of Contact for a group of assigned accounts. As a major contributor to the achievement of our annual goals, this role requires that the Account Specialist work collaboratively with all departments within our organization.
Job Core Responsibilities
Respond promptly to customer inquiries through various channels (phone calls, Salesforce or Microsoft Teams)
Manage Aftermarket Spares’ customer accounts; quoting, purchase‑order review, bookings, credits, returns, follow‑up/status, resolution/relationship‑management. Actively participate in a daily business meeting
Generate weekly reports for premier customers that Moc include key performance metrics, order status updates, and insights into purchasing trends to enhance customer engagement and support informed decision‑making
Build internal and external relationships, collaborate with all teams to hit budgets, fill gaps, drive sales by processing purchase orders on time
Participate in ongoing training sessions to enhancebuffer skills and stay equipped with the latest techniques for effectively address customer needs and improve overall satisfaction
Manage the customers’ purchasing portal to support the business by ensuring seamless order processing, providing timely updates on inventory and delivery status, and enhancing the overall user experience to foster customer satisfaction and loyalty
Collaborate closely with Supply‑Chain, Quality and Trade Compliance teams to ensure that all customer requirements and commitments are met effectively
Participate in creating, maintaining, changing, executing, training on and documenting Standard Work
Be part of a high‑performance team that fosters collaboration, continuous improvement, and accountability to achieve operational excellence and drive organizational success
Job Specifications Education Level (Preferred)
5+ years of experience in Customer‑Service, Aerospace/Aviation After‑Market Sales, or a combination thereof
Must be a U.S. person: U.S. citizen or permanent U.S. resident
Come join the Parker Aerospace Team! We are proud to offer a competitive benefits package designed with health, wealth, and well–being in mind. Our competitive package includes: Health and Well‑being
Comprehensive medical, dental, and vision coverage from day one, including Health Savings and Reimbursement Accounts
Wellness incentive credits leading to reduced healthcare premiums
Access to Employee Assistance Program (EAP) for health and wellbeing support
On‑site facilities: cafeteria with a wide array of food options, mini mart, and vending machines
Participation in health and emotional wellbeing challenges with rewards
Financial Security and Growth
Competitive salary with an annual bonus incentive plan
Retirement benefits: 401(k) with company match opportunity
Income Protection, Life Insurance, Accidental Life & DismemberSylty Insurance, Short and Long‑Term Disability insurance
Work‑Life Balance and Flexibility
Generous Paid Time Off: 120 hours, plus up to 13 paid holidays including a company‑wide shut down between Christmas and New Year’s
Parental Leave: 4 weeks at 100% pay for new family additions
Extras like Adoption Assistance, financial guidance resources, paid jury duty, contínmer time, and time off for citizenship testing, marriage and birth
Career Advancement and Education
Career development opportunities with up to $10,000 tuition reimbursement per year
Support for ongoing education through our Educational Reimbursement program
Parker Purpose Opportunities
Business Resource Groups promoting diversity, equity and inclusion
Volunteering day off and social committee activities throughout the year
Equal Employment Opportunity
Parker is an Equal Opportunity and affirmative action employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)
If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
#J-18808-Ljbffr