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Christian Heating, Cooling & Plumbing

Trades Manager

Christian Heating, Cooling & Plumbing, Southampton, Pennsylvania, United States

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Overview Christian Home Services , a leading residential provider of

HVAC, Plumbing, and Electrical

services, is seeking a highly organized and effective

Trades Manager

to oversee and elevate our service operations. We’re looking for a strong leader who thrives in a fast‑paced environment, can coordinate teams across multiple trades, and is dedicated to providing exceptional customer service.

About the Role The

Trades Manager

is responsible for leading and supporting the service teams. This role ensures efficient scheduling, strong team performance, consistent communication, and high‑quality workmanship across all departments.

This position is ideal for someone who:

Enjoys developing and motivating technicians

Has strong operational and organizational skills

Excels at communication and accountability

Can maintain smooth, efficient service operations

Field experience is a

plus , but leadership and operational strength are the key requirements.

Key Responsibilities Leadership & Team Development

Lead, coach, and mentor HVAC, Plumbing, and Electrical service technicians

Conduct ongoing training, ride‑alongs, and performance reviews

Build a positive, professional, and collaborative team culture

Operations & Scheduling

Coordinate and optimize schedules across all service departments

Work with dispatch to ensure efficient routing and workload balance

Monitor technician productivity and workflow efficiency>

Customer Experience

Support resolution of escalated service issues

Ensure clear communication and high-quality service delivery

Maintain consistent workmanship standards across all trades

Process & Performance Management

Track KPIs such as productivity, revenue, customer satisfaction, and callback rates

Identify opportunities to improve department processes and performance

Collaborate with leadership, dispatch, sales, and warehouse teams

What We're Looking For

Proven leadership or management experience in home services (multi‑trade experience is a plus)

Strong organizational and scheduling skills

Excellent communication and team‑building abilities

Ability to coach, motivate, and hold teams accountable

Problem‑solving mindset with a focus on process improvement

Understanding of residential HVAC, Plumbing, or Electrical systems (preferred, not required)

What We Offer

Competitive salary + performance incentives

401(k) with company match

Paid time off (PTO)

Health, dental, and vision insurance

Professional development and advancement opportunities

A stable, growing company with a supportive leadership team

Christian Home Services may conduct a preemployment background check and drug test, subject to applicable law

Posted Min Pay Rate USD $85,000.00/Yr.

Posted Max Pay Rate USD $125,000.00/Yr.

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