Adecco US, Inc.
Field Technical Spt Cons IV - US1
Adecco US, Inc., Charlotte, North Carolina, United States, 28245
Key Responsibilities
Provide software and hardware support for end-users, including servers and Cisco technologies.
Troubleshoot and support Microsoft Office Suite applications (MS Teams, Outlook) and Windows Operating Systems.
Assist with administration of Virtual/Desktop/Laptop management and infrastructure applications, including Work with ServiceNow or similar ticketing systems (experience with ServiceNow is a plus).
Perform data backup, recovery, and device reimaging both remotely and onsite.
Ensure strong customer communication and deliver high-quality service.
Support and manage two-factor authentication processes.
Operate independently and efficiently in a fast-paced, high-profile environment.
Required Skills
Minimum 5 years of experience in IT support roles within a professional setting.
Proficiency in troubleshooting Microsoft Office Suite and Windows OS.
Strong knowledge of servers and Cisco technologies.
Experience with VDI, patch management, encryption, and anti-virus solutions.
Familiarity with ServiceNow or similar ITSM tools.
Excellent problem‑solving skills and ability to work independently.
Strong interpersonal and communication skills.
What's in this IT Support Specialist position for you?
Pay: $39.32 per hour.
Shift: Onsite Role 8 AM–5 PM EST Mon–Fri, 101 N Tryon St, Charlotte NC USA 28246.
Weekly paycheck.
Dedicated Onboarding Specialist & Recruiter.
Access to Adecco’s Aspire Academy with thousands of free upskilling courses.
Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401(k) plan.
Eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled.
Military connected talent encouraged to apply.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy.
Fair Chance Statements
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr
Provide software and hardware support for end-users, including servers and Cisco technologies.
Troubleshoot and support Microsoft Office Suite applications (MS Teams, Outlook) and Windows Operating Systems.
Assist with administration of Virtual/Desktop/Laptop management and infrastructure applications, including Work with ServiceNow or similar ticketing systems (experience with ServiceNow is a plus).
Perform data backup, recovery, and device reimaging both remotely and onsite.
Ensure strong customer communication and deliver high-quality service.
Support and manage two-factor authentication processes.
Operate independently and efficiently in a fast-paced, high-profile environment.
Required Skills
Minimum 5 years of experience in IT support roles within a professional setting.
Proficiency in troubleshooting Microsoft Office Suite and Windows OS.
Strong knowledge of servers and Cisco technologies.
Experience with VDI, patch management, encryption, and anti-virus solutions.
Familiarity with ServiceNow or similar ITSM tools.
Excellent problem‑solving skills and ability to work independently.
Strong interpersonal and communication skills.
What's in this IT Support Specialist position for you?
Pay: $39.32 per hour.
Shift: Onsite Role 8 AM–5 PM EST Mon–Fri, 101 N Tryon St, Charlotte NC USA 28246.
Weekly paycheck.
Dedicated Onboarding Specialist & Recruiter.
Access to Adecco’s Aspire Academy with thousands of free upskilling courses.
Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401(k) plan.
Eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled.
Military connected talent encouraged to apply.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy.
Fair Chance Statements
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr