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AAA - CSAA Insurance Group

PIP Claims Specialist - Remote

AAA - CSAA Insurance Group, Billings Metropolitan Area, Montana, United States

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Why consider this job opportunity

Opportunity for a performance bonus and a 401(k) with company match

Flexibility to work remotely from anywhere in the U.S. (excluding Hawaii and Alaska)

Engaging and inclusive company culture focused on community and service

Opportunity to shape company culture through participation in employee resource groups and volunteering

Commitment to diversity and inclusion within the workplace

What to Expect (Job Responsibilities)

Handle moderately complex Personal Injury Protection (PIP) and Medical Pay claims to conclusion

Investigate, evaluate, and settle claims involving medical expenses and PIP

Make coverage determinations and communicate appropriate actions to customers

Rule out exposures such as uninsured/underinsured motorist and subrogation

Present coverage issues to the committee as necessary

What is Required (Qualifications)

Minimum of 1-2 years of claims experience

Bachelor's degree in business, insurance, or related field, or equivalent combination of education and experience

Ability to obtain and maintain multiple Adjuster’s Licenses within the first 90 days of employment

Strong computer navigation skills and outstanding interpersonal skills

Flexibility to work shifts during operating hours from 5:30 a.m. to 7 p.m. in your time zone

How to Stand Out (Preferred Qualifications)

Prior experience handling PIP claims and first-party medical coverage

Knowledge or experience with collision, loss‑of‑use, and bodily injury exposures

Bilingual skills

Ability to manage multiple tasks simultaneously

Active participation in shaping company culture and values

Equal Opportunity Statement We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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