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FedEx Logistics

Customs Trade Coordinator - 1st Shift

FedEx Logistics, Memphis, Tennessee, us, 37544

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Customs Trade Coordinator - 1st Shift

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FedEx Logistics

Responsibilities

Coordinate documentation required by U.S. Customs and other government agencies for the entry of goods into the U.S. on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release using databases, SOPs, tariff books, the internet, or customs.

Data‑entry and processing of various import‑related documentation for submission to U.S. Customs, and may handle all participating government agencies (PGA’s).

Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with internal staff, other departments, FedEx operations, and customers to deliver a high level of service.

Process agency brokerage shipments and may handle remote filings.

Ensure all government and organizational policies are followed and perform other duties as assigned.

Requirements

HS Diploma or GED required.

No industry experience required; minimum of 6 months of work experience preferred.

Data entry/keyboard experience required.

Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent written and verbal communication skills; strong organizational, interpersonal, and problem‑solving abilities.

Ability to handle a high volume of work, manage time‑sensitive tasks, and work independently with minimal supervision.

Must possess customer service skills, be computer literate, and be able to function in a fast‑paced environment.

Preferred Qualifications

Some openings will offer variable remote (work‑from‑home) opportunities subject to company policy. Remote work will be available after 5–6 months of onsite performance and accuracy.

Work Schedule

Possible shifts for 1st M‑F 7 am–3:30 pm, M‑F 8 am–4:30 pm, or Tues–Sat 7 am–3:30 pm.

Compensation

Base pay: $15.75–$16.00 per hour.

Temporary $3.00 per hour premium during surge volume, subject to removal with 30 days’ notice.

Benefits & Training

Paid training provided.

Employee compensation acknowledges individual contributions, encourages performance, and fosters teamwork, with benefits available immediately.

Equal Opportunity Employer FedEx Logistics is an Equal Opportunity Employer including Veterans and individuals with disabilities. FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages, in accordance with the Philadelphia Ordinance No. 160840.

Background‑Friendly Hiring FedEx Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). "Know Your Rights" and "Pay Transparency" resources are provided.

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