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Cavco Industries, Inc.

Senior Commercial Lending Account Manager

Cavco Industries, Inc., Plano, Texas, us, 75086

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Job Category : CPM Mortgage

Requisition Number : SENIO004198

Posted : November 19, 2025

Full-Time

On-site

Salary: $70,000 USD per year

Locations Showing 1 location

CountryPlace Mortgage is seeking a

Senior Commercial Lending Account Manager

in commercial lending operations. Based in our Plano, TX headquarters, this senior-level role is instrumental in driving strategic account management, advancing lending workflows, and developing team capabilities. The Senior Commercial Lending Account Manager serves as a subject matter expert, and operational strategist, collaborating closely with Regional Sales Managers, Retailers, and manufacturing partners.

This role requires expert-level communication, strategic foresight, and leadership acumen. The Senior Commercial Lending Account Manager ensures exceptional client experiences, leads process innovation, and supports credit and underwriting teams with high-impact insights. The role also includes presenting key updates, performance metrics, and strategic recommendations to the Director of Floorplan and Commercial Finance and other departmental leadership.

ESSENTIAL DUTIES & RESPONSIBILITIES

Strategically engage with factories and dealers to manage high-value commitments

Oversee and approve complex invoice and MCO transactions with minimal oversight

Analyze credit line utilization trends and advise on optimization strategies

Lead reconciliation of monthly billing statements and ensure financial accuracy

Facilitate payment processing and troubleshoot exceptions

Coordinate third-party inventory inspections and lead resolution of audit discrepancies

Perform payoff workflows, ensuring compliance and timely document delivery

Lead onboarding for new dealers, delivering expert-level training and support

Review and authorize pending orders, applying advanced credit and curtailment analysis

Ensure accurate and timely data entry into Solifi for approved orders

Provide strategic payoff guidance to dealers and third-party lenders

Perform document distribution upon loan payoff

Implement delinquency management strategies and lead recovery efforts

Partner with underwriting to assess and recommend credit line adjustments

Manage Help Scout communications and ensure timely resolution of escalated issues

Foster long-term dealer and supplier relationships, acting as a strategic consultant

Audit inspection reports and lead resolution of complex unit discrepancies

Lead financial documentation collection for annual reviews, ensuring compliance and completeness

Draft and execute formal collection communications, supporting legal and credit recovery efforts

Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence

Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making

Collaborate with the CPM Retail Sales team to process and route for approval dealer eligibility for retail financing programs

POSITION REQUIREMENTS, CAPABILITIES & SKILLS

Strategic, self-directed, and highly accountable

Exceptional interpersonal and leadership skills

Mastery of written, verbal, and presentation communication

Bilingual proficiency preferred

Proven ability to manage high-risk accounts and complex collections

Consultative approach to client service, balancing business goals with relationship management

Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights

MINIMUM QUALIFICATIONS

Bachelor's degree required, in Finance, Accounting, or Business

3+ years of Commercial manufactured housing floorplan experience in loan servicing, collections, and lending operations

5+ years of experience in commercial loan servicing, collections, lending operations, banking or project management

Advanced spelling and grammar skills

Working knowledge on applicable computer software systems to include Microsoft Office and internal software

WE OFFER

Paid Holidays

401K Match

Generous PTO

FSA/HSA Plans

Life /Disability/Accidental Insurance and much more!

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only - relocation not available.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Employment Opportunity Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.

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