Palm Harbor Homes
Senior Commercial Lending Account Manager
CountryPlace Mortgage is seeking a
Senior Commercial Lending Account Manager
in Plano, TX to drive strategic account management, advance lending workflows, and develop team capabilities.
Salary
– $70,000/year
Essential Duties & Responsibilities
Strategically engage with factories and dealers to manage high-value commitments
Oversee and approve complex invoice and MCO transactions with minimal oversight
Analyze credit line utilization trends and advise on optimization strategies
Lead reconciliation of monthly billing statements and ensure financial accuracy
Facilitate payment processing and troubleshoot exceptions
Coordinate third-party inventory inspections and lead resolution of audit discrepancies
Perform payoff workflows, ensuring compliance and timely document delivery
Lead onboarding for new dealers, delivering expert-level training and support
Review and authorize pending orders, applying advanced credit and curtailment analysis
Ensure accurate and timely data entry into Solifi for approved orders
Provide strategic payoff guidance to dealers and third-party lenders
Perform document distribution upon loan payoff
Implement delinquency management strategies and lead recovery efforts
Partner with underwriting to assess and recommend credit line adjustments
Manage Help Scout communications and ensure timely resolution of escalated issues
Foster long-term dealer and supplier relationships, acting as a strategic consultant
Audit inspection reports and lead resolution of complex unit discrepancies
Lead financial documentation collection for annual reviews, ensuring compliance and completeness
Draft and execute formal collection communications, supporting legal and credit recovery efforts
Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence
Mentor junior Account Managers
Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making
Collaborate with the CPM Retail Sales team to process and route approval of dealer eligibility for retail financing programs
Position Requirements, Capabilities & Skills
Strategic, self‑directed, and highly accountable
Exceptional interpersonal and leadership skills
Mastery of written, verbal, and presentation communication
Bilingual proficiency preferred
Expert‑level proficiency in Solifi preferred
Proven ability to manage high‑risk accounts and complex collections
Consultative approach to client service, balancing business goals with relationship management
Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights
Minimum Qualifications
Bachelor's degree required in Finance, Accounting, or Business
3+ years of commercial manufactured housing floorplan experience in loan servicing, collections, and lending operations
5+ years of experience in commercial loan servicing, collections, lending operations, banking, or project management
Advanced spelling and grammar skills
Working knowledge of applicable computer software systems, including Microsoft Office and internal Software
We Offer
Competitive salary
Medical/Dental/Vision insurance
Paid holidays
401(k) match
Generous PTO
FSA/HSA plans
Life / Disability / Accidental insurance and more
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only – relocation not available.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
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Senior Commercial Lending Account Manager
in Plano, TX to drive strategic account management, advance lending workflows, and develop team capabilities.
Salary
– $70,000/year
Essential Duties & Responsibilities
Strategically engage with factories and dealers to manage high-value commitments
Oversee and approve complex invoice and MCO transactions with minimal oversight
Analyze credit line utilization trends and advise on optimization strategies
Lead reconciliation of monthly billing statements and ensure financial accuracy
Facilitate payment processing and troubleshoot exceptions
Coordinate third-party inventory inspections and lead resolution of audit discrepancies
Perform payoff workflows, ensuring compliance and timely document delivery
Lead onboarding for new dealers, delivering expert-level training and support
Review and authorize pending orders, applying advanced credit and curtailment analysis
Ensure accurate and timely data entry into Solifi for approved orders
Provide strategic payoff guidance to dealers and third-party lenders
Perform document distribution upon loan payoff
Implement delinquency management strategies and lead recovery efforts
Partner with underwriting to assess and recommend credit line adjustments
Manage Help Scout communications and ensure timely resolution of escalated issues
Foster long-term dealer and supplier relationships, acting as a strategic consultant
Audit inspection reports and lead resolution of complex unit discrepancies
Lead financial documentation collection for annual reviews, ensuring compliance and completeness
Draft and execute formal collection communications, supporting legal and credit recovery efforts
Design, implement, and advance strategic process improvements and departmental initiatives, ensuring alignment with organizational goals and operational excellence
Mentor junior Account Managers
Communicate and present operational insights, performance trends, and strategic initiatives to the Director of Floorplan and Commercial Finance and other departmental leaders, contributing to broader business planning and decision-making
Collaborate with the CPM Retail Sales team to process and route approval of dealer eligibility for retail financing programs
Position Requirements, Capabilities & Skills
Strategic, self‑directed, and highly accountable
Exceptional interpersonal and leadership skills
Mastery of written, verbal, and presentation communication
Bilingual proficiency preferred
Expert‑level proficiency in Solifi preferred
Proven ability to manage high‑risk accounts and complex collections
Consultative approach to client service, balancing business goals with relationship management
Comfortable presenting to senior leadership, with the ability to translate operational data into actionable insights
Minimum Qualifications
Bachelor's degree required in Finance, Accounting, or Business
3+ years of commercial manufactured housing floorplan experience in loan servicing, collections, and lending operations
5+ years of experience in commercial loan servicing, collections, lending operations, banking, or project management
Advanced spelling and grammar skills
Working knowledge of applicable computer software systems, including Microsoft Office and internal Software
We Offer
Competitive salary
Medical/Dental/Vision insurance
Paid holidays
401(k) match
Generous PTO
FSA/HSA plans
Life / Disability / Accidental insurance and more
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only – relocation not available.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
#J-18808-Ljbffr