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Capital One

Senior CX Analytics & Strategy Leader

Capital One, Richmond, Virginia, United States, 23214

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A leading financial services company seeks a Senior Business Manager in Richmond, VA to drive Customer Experience analytics strategy for their Retail Bank. Responsibilities include managing analysts, enhancing customer data insights, and collaborating with senior leadership on strategic initiatives. Candidates should have a bachelor's degree in a quantitative field and relevant experience in analysis and management. This role offers competitive salary and benefits focused on well-being. #J-18808-Ljbffr