Magid
Overview
Join Magid as a Regional Account Manager and become a key part of our mission to keep workplaces safe and efficient. You will drive profitable sales growth within an assigned territory and will manage an average portfolio of 1.4M+ revenue. This role is built for a self-motivated strategic relationship builder that thrives on delivering solutions that impact worker safety. Essential Responsibilities
Account Management: Build and maintain strong, long-lasting relationships with assigned accounts. Serve as the primary point of contact for customers, ensuring their needs are met and exceeded. Account Growth: Identify opportunities to upsell and cross-sell products and services that align with customer needs. Develop strategies to increase revenue and drive year-over-year growth within assigned accounts. Customer Retention: Proactively engage with customers to understand their evolving needs and ensure satisfaction. Implement strategies to retain high-value customers and reduce churn. Problem Solving: Act as a trusted advisor to customers by providing tailored solutions to address their challenges. Collaborate with internal teams to resolve customer issues promptly and effectively. New Account Integration: Manage accounts transferred from the Business Development team and build strong relationships with these new customers. Create and execute plans to nurture and grow new accounts. Performance Metrics: Meet and exceed KPIs related to customer interactions, call time and value-added activities. Maintain accurate records of customer interactions and account activities in the CRM system. Other responsibilities as assigned to support customer success and sales objectives. Benefits
Health, dental, vision, life and disability insurance Bonus plan 401k retirement plan with company match Company provided Profit Sharing Participation in Magid Paid Time Off (PTO) Policy 9 Paid Holidays Schedule
The Regional Account Manager role is a Monday through Friday position, in-office Monday through Thursday and remote on Friday. Magid is headquartered in Romeoville, IL. The preferred hours are 7:30am to 4:00pm. Salary is adjusted based on job-related factors permitted by law, such as experience, trainings, geographic location, additional qualifications such as licensure or certifications, market factors, and responsibilities. Requirements
Required Skills
Strong communication and interpersonal skills with a focus on building lasting relationships. Ability to identify customer needs and recommend appropriate solutions. Results-oriented with a track record of achieving and exceeding goals. Proficient in using CRM software and other sales tools. Excellent organizational and time-management skills Strong presentation skills PC skills – Microsoft Office: Word, PowerPoint, Outlook and Excel Qualifications
1+ years of experience in account management, inside sales, or customer relationship roles (B2B preferred). Bachelor's degree preferred Work Environment/Physical Requirements/PPE
Office Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Summary
This job description is not an exhaustive list of duties and responsibilities. Team Members may be required to perform other related duties as assigned by authorized personnel. Magid Glove and Safety is a leading manufacturer and distributor of safety products and PPE with 78+ years of experience. Magid is an equal opportunity employer. All aspects of employment, including hiring, promotion, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Join Magid as a Regional Account Manager and become a key part of our mission to keep workplaces safe and efficient. You will drive profitable sales growth within an assigned territory and will manage an average portfolio of 1.4M+ revenue. This role is built for a self-motivated strategic relationship builder that thrives on delivering solutions that impact worker safety. Essential Responsibilities
Account Management: Build and maintain strong, long-lasting relationships with assigned accounts. Serve as the primary point of contact for customers, ensuring their needs are met and exceeded. Account Growth: Identify opportunities to upsell and cross-sell products and services that align with customer needs. Develop strategies to increase revenue and drive year-over-year growth within assigned accounts. Customer Retention: Proactively engage with customers to understand their evolving needs and ensure satisfaction. Implement strategies to retain high-value customers and reduce churn. Problem Solving: Act as a trusted advisor to customers by providing tailored solutions to address their challenges. Collaborate with internal teams to resolve customer issues promptly and effectively. New Account Integration: Manage accounts transferred from the Business Development team and build strong relationships with these new customers. Create and execute plans to nurture and grow new accounts. Performance Metrics: Meet and exceed KPIs related to customer interactions, call time and value-added activities. Maintain accurate records of customer interactions and account activities in the CRM system. Other responsibilities as assigned to support customer success and sales objectives. Benefits
Health, dental, vision, life and disability insurance Bonus plan 401k retirement plan with company match Company provided Profit Sharing Participation in Magid Paid Time Off (PTO) Policy 9 Paid Holidays Schedule
The Regional Account Manager role is a Monday through Friday position, in-office Monday through Thursday and remote on Friday. Magid is headquartered in Romeoville, IL. The preferred hours are 7:30am to 4:00pm. Salary is adjusted based on job-related factors permitted by law, such as experience, trainings, geographic location, additional qualifications such as licensure or certifications, market factors, and responsibilities. Requirements
Required Skills
Strong communication and interpersonal skills with a focus on building lasting relationships. Ability to identify customer needs and recommend appropriate solutions. Results-oriented with a track record of achieving and exceeding goals. Proficient in using CRM software and other sales tools. Excellent organizational and time-management skills Strong presentation skills PC skills – Microsoft Office: Word, PowerPoint, Outlook and Excel Qualifications
1+ years of experience in account management, inside sales, or customer relationship roles (B2B preferred). Bachelor's degree preferred Work Environment/Physical Requirements/PPE
Office Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Summary
This job description is not an exhaustive list of duties and responsibilities. Team Members may be required to perform other related duties as assigned by authorized personnel. Magid Glove and Safety is a leading manufacturer and distributor of safety products and PPE with 78+ years of experience. Magid is an equal opportunity employer. All aspects of employment, including hiring, promotion, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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