Logo
United Wound Healing

Intake Specialist (In-Office if Local / Remote if Non-Local)

United Wound Healing, Puyallup, Washington, United States, 98374

Save Job

Intake Specialist (In-Office if Local / Remote if Non-Local) Join to apply for the Intake Specialist (In-Office if Local / Remote if Non-Local) role at United Wound Healing.

Our mission is to change wound care and improve the lives of others. One in ten residents in a skilled nursing facility develops a skin condition requiring expert medical care. We believe that every person deserves the very best wound care.

This role is onsite for candidates within commuting distance of our Puyallup office and remote for those outside the local area.

Base pay range $19.00/hr – $23.00/hr

Main Responsibilities (may include but are not limited to)

Audit patient intake packet and identify a new patient versus a readmitted patient

Create patient profile and ensure correct data entry of demographics

Accurately verify eligibility for each insurance payer identified, and update patient profile with correct COB

Navigate multiple insurance payer sites to verify patient eligibility

Make outbound calls to insurance eligibility departments

Collaborate with facility's business office regarding insurance verification

Verify possible Medicaid coverage for every registration

Identify payers where prior authorization is needed and submit authorization request accordingly

Create detailed documentation surrounding work performed on each individual account

Prioritize registration completion based on urgency and day of wound rounds

Respond to intake inquiries via email and/or phone

Complete accurate and timely data entry of the patient's past medical history and allergies

Ensure all patient visits are added on the provider's daily census within EMR

Prep new patient electronic chart for providers

Answer incoming business office phone line

Other duties as assigned

Skills Required to Succeed

1-2 years of medical billing experience and working with insurance companies is required

Must live in one of the following states: WA, OR, ID, UT, AZ, TX, VA, FL, GA, PA, IA

Acute attention to detail with a self-sufficient work ethic

Excellent organization and time‑management skills

Ability to prioritize workload and work with a strong sense of urgency when time‑sensitive situations arise

Proficient with computers and navigating multiple applications

Proficient in MS Office (Teams, Outlook, Excel, Word)

Strong verbal and written communication; customer‑service oriented; able to listen and communicate effectively with leadership, providers, and co‑workers

Knowledge of applicable federal, state and local laws and regulations including HIPAA and OSHA

Ability to collaborate with UWH team members electronically via email, messaging and phone calls

Goal‑oriented and a consistent performer

Self‑motivated, punctual, dependable and able to work independently

Trustworthy, honest and professional attitude

Location: In‑office for local candidates (commuting distance of Puyallup, WA) – Remote option for qualified candidates outside the area.

Compensation: $19.00 – $23.00 hourly – DOE & location.

This position is classified as Hourly, Non‑Exempt; Full‑Time employment.

Hours: Monday through Friday; 7:30 am – 4:00 pm PST, occasional overtime depending on claim volume.

Benefits

Medical/Dental/Orthodontic/Vision/RX – 80% employee coverage of monthly premiums; HSA matching; dependent coverage available at employee’s expense

Employer‑Sponsored Life, AD&D, and Disability Insurance

Voluntary Supplemental Insurance: Accident, Cancer, Critical Illness, STD, Life

Paid Time Off: Accrual up to 132 hrs (16.5 days) in first year based on FTE status, 8 paid holidays for full‑time employees

401(k) match on first 4%

Core values that promote work‑life harmony

Work with amazing people who recognize each other’s wins and avoid gossip or drama

Website: www.unitedwoundhealing.com

We are a drug‑free workplace. All offers of employment are contingent upon a successful drug screen and criminal background check.

EEO.

Seniority level Entry level

Employment type Full‑time

Job function Health Care Provider

Industries Hospitals and Health Care

Get notified about new Intake Specialist jobs in Puyallup, WA.

#J-18808-Ljbffr