United Wound Healing
Intake Specialist (In-Office if Local / Remote if Non-Local)
United Wound Healing, Roanoke, Virginia, United States, 24000
Intake Specialist (In-Office if Local / Remote if Non-Local)
United Wound Healing is seeking an Intake Specialist to join our wound care team. This role is onsite for candidates within commuting distance of our Puyallup, WA office and remote for qualified candidates outside the local area.
Compensation:
$19.00/hr - $23.00/hr (DOE)
Location:
In-office (Puyallup, WA) or Remote
Our mission is to change wound care and improve the lives of others. We believe every person deserves the very best wound care. Building and leading wound care teams is how we do it.
Responsibilities
Audit patient intake packet and identify a new patient versus a readmitted patient
Create patient profile and ensure correct data entry of demographics
Accurately verify eligibility for each insurance payer identified, and update patient profile with correct COB
Navigate multiple insurance payer sites to verify patient eligibility
Make outbound calls to insurance eligibility departments
Collaborate with facility's business office regarding insurance verification
Verify possible Medicaid coverage for every registration
Identify payers where prior authorization is needed and submit authorization request accordingly
Create detailed documentation surrounding work performed on each individual account
Prioritize registration completion based on urgency and day of wound rounds
Respond to intake inquiries via email and/or phone
Complete accurate and timely data entry of the patient's past medical history and allergies
Ensure all patient visits are added on the provider's daily census within EMR
Prep new patient electronic chart for providers
Answer incoming business office phone line
Other duties as assigned
Qualifications & Skills
1-2 years medical billing experience and working with insurance companies
Must live in one of the following states: WA, OR, ID, UT, AZ, TX, VA, FL, GA, PA, IA
Acute attention to detail with a strong, self-sufficient work ethic
Excellent organization and time‑management skills
Ability to prioritize workload and demonstrate urgency in time‑sensitive situations
Proficient with computers and navigating multiple applications
Proficient in MS Office (Teams, Outlook, Excel, Word)
Strong verbal and written communication and customer service skills
Knowledge of applicable federal, state, and local laws including HIPAA and OSHA regulations
Ability to collaborate electronically with other UWH team members via email, messaging, and telephone conferences
Goal‑oriented and a consistent performer
Self‑motivated, punctual, dependable, and capable of working independently
Trustworthy, honest, and maintain a positive professional attitude
Benefits
Associates working 20+ hours per week: 80% towards employee monthly premiums (medical/dental/orthodontic/vision/RX), HSA matching, dependent coverage available at employee's expense
Employer‑Sponsored Life, AD&D, and Disability Insurance
Voluntary Supplemental Insurance: Accident, Cancer, Critical Illness, STD, Life
Paid Time Off: Accrual up to 132 hrs (16.5 days) your first year (based on FTE)
8 paid holidays for full‑time employees
401(k) match on first 4%
Core values promoting work‑life harmony and a supportive culture
We are accepting applications for potential future opportunities and do not currently have an open position.
We are a drug‑free workplace. All offers of employment are contingent upon a successful drug screen and criminal background check. EEO.
Website: www.unitedwoundhealing.com
#J-18808-Ljbffr
Compensation:
$19.00/hr - $23.00/hr (DOE)
Location:
In-office (Puyallup, WA) or Remote
Our mission is to change wound care and improve the lives of others. We believe every person deserves the very best wound care. Building and leading wound care teams is how we do it.
Responsibilities
Audit patient intake packet and identify a new patient versus a readmitted patient
Create patient profile and ensure correct data entry of demographics
Accurately verify eligibility for each insurance payer identified, and update patient profile with correct COB
Navigate multiple insurance payer sites to verify patient eligibility
Make outbound calls to insurance eligibility departments
Collaborate with facility's business office regarding insurance verification
Verify possible Medicaid coverage for every registration
Identify payers where prior authorization is needed and submit authorization request accordingly
Create detailed documentation surrounding work performed on each individual account
Prioritize registration completion based on urgency and day of wound rounds
Respond to intake inquiries via email and/or phone
Complete accurate and timely data entry of the patient's past medical history and allergies
Ensure all patient visits are added on the provider's daily census within EMR
Prep new patient electronic chart for providers
Answer incoming business office phone line
Other duties as assigned
Qualifications & Skills
1-2 years medical billing experience and working with insurance companies
Must live in one of the following states: WA, OR, ID, UT, AZ, TX, VA, FL, GA, PA, IA
Acute attention to detail with a strong, self-sufficient work ethic
Excellent organization and time‑management skills
Ability to prioritize workload and demonstrate urgency in time‑sensitive situations
Proficient with computers and navigating multiple applications
Proficient in MS Office (Teams, Outlook, Excel, Word)
Strong verbal and written communication and customer service skills
Knowledge of applicable federal, state, and local laws including HIPAA and OSHA regulations
Ability to collaborate electronically with other UWH team members via email, messaging, and telephone conferences
Goal‑oriented and a consistent performer
Self‑motivated, punctual, dependable, and capable of working independently
Trustworthy, honest, and maintain a positive professional attitude
Benefits
Associates working 20+ hours per week: 80% towards employee monthly premiums (medical/dental/orthodontic/vision/RX), HSA matching, dependent coverage available at employee's expense
Employer‑Sponsored Life, AD&D, and Disability Insurance
Voluntary Supplemental Insurance: Accident, Cancer, Critical Illness, STD, Life
Paid Time Off: Accrual up to 132 hrs (16.5 days) your first year (based on FTE)
8 paid holidays for full‑time employees
401(k) match on first 4%
Core values promoting work‑life harmony and a supportive culture
We are accepting applications for potential future opportunities and do not currently have an open position.
We are a drug‑free workplace. All offers of employment are contingent upon a successful drug screen and criminal background check. EEO.
Website: www.unitedwoundhealing.com
#J-18808-Ljbffr