Granger Waste Services
Inside Sales Representative
Granger Waste Services, East Lansing, Michigan, United States, 48823
Inside Sales Representative – Granger Waste Services
Join to apply for the
Inside Sales Representative
role at
Granger Waste Services .
Responsibilities Customer Relationship Management & Retention
Manage customer relationships to retain and grow sales revenue
Work with existing customers to sustain relationships and build a long‑term, loyal book of business through exceptional service
Drive customer retention by addressing concerns, resolving issues and preventing service cancellations
Recognize and transition opportunities appropriately to the outside sales team
Communicate with professionalism, positivity and respect in all interactions
Sales Generation & New Business Development
Utilize cold calling, relationship‑building, contract negotiation, consultative selling and customer service techniques to gain new customers
Take incoming calls for new service opportunities and view each call as a chance to grow the Granger customer base
Follow up on previous unsuccessful sales calls to re‑engage potential customers
Close sales by applying negotiation and consultative selling techniques to identify customer needs and deliver solutions aligned with their goals
Sales Goals, Tracking & Performance
Achieve communicated monthly and yearly sales goals
Remain accountable to sales targets as outlined by the supervisor, supported by CRM tracking for assigned lists or book of work
Use the CRM system to track activity, update sales goals, document customer interactions, manage leads and analyze sales performance
Industry Knowledge & Product Expertise
Develop and maintain a thorough knowledge of all Granger services—including residential, commercial and industrial trash and recycling hauling; processing; transfer; and disposal—to ensure accurate information sharing and the creation of financially and operationally sound bids
Qualifications
High school diploma or general education degree (GED) required
Associate’s degree in business, customer management or related field preferred
Two years of inside sales or business to business (B2B) sales experience required
Proven success in selling services through cold calls, inbound leads and follow‑ups
Strong communication skills with ability to build rapport and close sales
Proficient in CRM tools and Microsoft Office, including Excel, Outlook, OneNote and PowerPoint
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Referrals increase your chances of interviewing at Granger Waste Services by 2x
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Inside Sales Representative
role at
Granger Waste Services .
Responsibilities Customer Relationship Management & Retention
Manage customer relationships to retain and grow sales revenue
Work with existing customers to sustain relationships and build a long‑term, loyal book of business through exceptional service
Drive customer retention by addressing concerns, resolving issues and preventing service cancellations
Recognize and transition opportunities appropriately to the outside sales team
Communicate with professionalism, positivity and respect in all interactions
Sales Generation & New Business Development
Utilize cold calling, relationship‑building, contract negotiation, consultative selling and customer service techniques to gain new customers
Take incoming calls for new service opportunities and view each call as a chance to grow the Granger customer base
Follow up on previous unsuccessful sales calls to re‑engage potential customers
Close sales by applying negotiation and consultative selling techniques to identify customer needs and deliver solutions aligned with their goals
Sales Goals, Tracking & Performance
Achieve communicated monthly and yearly sales goals
Remain accountable to sales targets as outlined by the supervisor, supported by CRM tracking for assigned lists or book of work
Use the CRM system to track activity, update sales goals, document customer interactions, manage leads and analyze sales performance
Industry Knowledge & Product Expertise
Develop and maintain a thorough knowledge of all Granger services—including residential, commercial and industrial trash and recycling hauling; processing; transfer; and disposal—to ensure accurate information sharing and the creation of financially and operationally sound bids
Qualifications
High school diploma or general education degree (GED) required
Associate’s degree in business, customer management or related field preferred
Two years of inside sales or business to business (B2B) sales experience required
Proven success in selling services through cold calls, inbound leads and follow‑ups
Strong communication skills with ability to build rapport and close sales
Proficient in CRM tools and Microsoft Office, including Excel, Outlook, OneNote and PowerPoint
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Sales and Business Development
Referrals increase your chances of interviewing at Granger Waste Services by 2x
#J-18808-Ljbffr