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Ageless Men's Health

Client Relations Manager

Ageless Men's Health, Cincinnati, Ohio, United States, 45208

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Client Relations Manager – Front Desk + Patient Growth Location:

8271 Cornell Road, Suite 730, Cincinnati, OH 45249 (new clinic opening December 1st 2025)

Job Type:

Full‑Time, On‑Site

Pay:

$55,000 – $67,000 per year

Schedule:

Monday‑Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)

Benefits:

Full and comprehensive benefits package

Join a Fast‑Growing Men’s Health & Wellness Clinic Ageless Men’s Health is a national leader in Testosterone Replacement Therapy (TRT) and personalized wellness services. With over 90 clinics and more than 1 million treatments administered, we’re redefining what it means to provide compassionate, evidence‑based care for men’s health.

We’re hiring a

Client Relations Manager

for our brand new Cincinnati, OH clinic — someone who thrives in a patient‑facing front desk role and is passionate about building relationships and growing the business.

What You’ll Do As the first point of contact in the clinic, you’ll be responsible for:

Front Desk & Patient Coordination

Greet and check in patients by name with warmth and professionalism

Manage appointment scheduling, check‑out, and payment collection

Assist with insurance verification and documentation

Follow up on unpaid balances and billing questions

Client Relationship & Retention

Build strong relationships with patients to support return visits

Conduct follow‑ups to keep patients engaged in their treatment plans

Maintain a high level of customer service and care

Sales & Community Outreach

Respond to new patient leads from phone, web forms, and email

Schedule consultations and convert leads into appointments

Recommend additional products and services that support patient goals, when appropriate

Attend local events (e.g., gyms, trade shows, wellness expos) to promote clinic services and generate new patient interest

What We’re Looking For Must‑Have Skills

Excellent communication and people skills

Experience in customer service, sales, or front‑desk coordination

Strong organization and attention to detail

Comfortable discussing payments and insurance with professionalism

Bonus if You Have

Experience in a medical office or wellness clinic

Community outreach or event experience

A personal interest in health, fitness, or wellness

Why You’ll Love Working Here

Competitive salary:

$55,000–$67,000 per year

Full‑time, Monday‑Friday schedule

(standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)

Comprehensive benefits package , including:

Medical, dental, and vision insurance, Paid time off (PTO), 401(k) plan, Tuition reimbursement, free and discounted services and management and advancement opportunities with uncapped earning potential

Be part of a mission‑driven, high‑growth healthcare company with career advancement opportunities

Work in a positive, supportive, and energetic environment

Ready to Make a Difference? Apply now and help patients feel their best — physically and mentally — while growing your career with a leading name in men’s health and wellness. You can also visit our website to learn more about our mission and services.

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