City of Greenville
BUSINESS ENGAGEMENT & INVESTOR RELATIONS MANAGER (GCEDC) - 1225
City of Greenville, Greenville, South Carolina, us, 29610
Job Summary
Under general direction and in compliance with standard operating procedures and policies, develops, cultivates and implements partnerships with for profit businesses, nonprofits, and individuals that are seeking to donate funds towards the City’s economic growth. Develop private sector fundraising strategy to diversify revenue streams through investor and sponsor engagement advancing the Greenville City Economic Development Corporation’s (GCEDC) mission. In coordination with appropriate GCEDC team support, leads, plans, and executes all GCEDC events that will support the business community and help build a stronger network of community leaders. Manages, coordinates, and implements programs and projects that support the retention and expansion of businesses in the City of Greenville. Creates and executes an industry-standard Business Retention and Expansion (BRE) program to enhance the continued growth and success of local existing companies, such that it is efficient in terms of implementation, and sustainable over the coming years. Builds relationships with local businesses, address their needs, and identify opportunities for growth and expansion.
Essential Functions
Manage Fundraising and Investor Relations:
Manage all activities related to fund development, donor cultivation, major giving, annual giving, events, grant seeking, and capital campaigns for the GCEDC, with appropriate GCEDC team support. Coordinate logistics for investor-related events, maintain accurate investor records and manage communications with stakeholders. Own investor lifecycle: prospecting, onboarding, engagement plans, renewals, and upgrades. Ensure all investor interactions are planned, purposeful, and documented in HubSpot CRM, including next steps. Identify new sponsorship, grant and revenue source opportunities. Conceive and implement strategies and campaigns to attract, engage, secure, and increase the number of institutional and individual partners and investors supporting the GCEDC. Assist with billing and collections for investor, sponsor, donor and other sources of funds committed to the GCEDC.
Perform Business Retention and Expansion (BRE) Management:
Provide resources and technical assistance to businesses contemplating investment and growth in the City, and surrounding area when appropriate, by linking them to appropriate local, regional, state and federal resources and programs. Schedule and coordinate local industry visits and survey meetings to include a range of companies in each existing industry sector as well as related industry clusters with commonalities (i.e. newly relocated, specific demographic locations, etc.). In collaboration with the Research Team, identify trends within each industry sector and potential issues impeding growth. Work alongside other departments to address needs and/or trends within the region based on the results generated from company surveys. Identify potential target companies for relocation efforts through the BRE visits and pass to the Economic Development Recruitment Team members. Identify companies in growth mode who may expand locally and work alongside other Economic Development team members to address their needs and encourage expansions regionally. Serve as the BRE representative for all regional partners meetings and events. Schedule meetings with headquarters of existing regional companies during scheduled marketing/recruitment trips (working with regional partners when companies in their jurisdictions are involved). Assist in the planning and execution of the yearly BRE survey tool. Maintain all internal and external databases related to business retention and expansion efforts, updating the databases with key contact, business and assistance information, and keeping special emphasis on quality control of the retention database.
Manage Event Planning:
In coordination with the Senior Economic Development Research & Marketing Manager lead, plan, and execute all GCEDC events. Support, host, or sponsor events that will support the business community, and help build a stronger network of community leaders. Events include but are not limited to ribbon cutting ceremonies, small group lunches, quarterly & annual meetings, sponsor-related events, symposiums, galas and conferences. Provide event planning support to city led events.
Perform Special Projects and Support as Assigned:
Maintain flexibility to assist other team members of the GCEDC team with special projects and/or support as assigned. Support may be needed on items such as data collection; data entry; research projects; and any other initiatives or programs that need additional support.
Perform other duties as assigned.
Job Requirements
Bachelor’s degree in business, economics, finance, public administration, planning or related field.
Minimum four (4) years of fundraising, investor relations, and/or event planning experience for a non-profit, economic development, or entrepreneurial services organization.
Minimum two (2) years of Business Retention and Expansion (BRE) experience in an economic development, chamber of commerce or government sector context.
Preferred Qualifications
Prior experience in economic development, public administration, or planning is strongly preferred.
Prior experience with business development or sales.
Experienced alliance-builder and revenue-generating leader.
Driver's License Requirements
Valid South Carolina Class D Driver's License.
Performance Requirements Knowledge of:
Proven marketing and communication techniques.
Customer Relationship Management Systems.
Exceptional customer service skills, including active listening, problem-solving, and maintaining a positive, professional demeanor in all interactions.
Various areas of economic development, including comprehensive planning, land development, marketing, and business relations.
Financial incentive programs related to economic development.
Ability to:
Demonstrate excellent interpersonal and communication skills (written, verbal, and presentation).
Manage multiple and multi-component projects and relationships at one time.
Exercise initiative and independent judgment.
Follow written and oral instructions.
Assist with the development of effective marketing and branding strategies.
Utilize a variety of communication and interpersonal skills to interact successfully with people at a number of levels inside and/or outside the organization.
Prioritize workload and manage time efficiently, meet deadlines, and complete assignments in a timely manner.
Establish and maintain effective working relationships with other City departments, the public, and key stakeholders.
Establish working relationships with local businesses, community leaders, elected officials and local associations.
Work within a network of allies and partners to manage effective business, community and government relationships.
Write reports, prepare business letters, summarize meeting minutes, and compose emails in a clear and professional manner.
Read and interpret economic, marketing, statistical, and analytical documents, reports, research material and information, and maps.
Make mathematical calculations and draw logical conclusions.
Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.
Utilize specialized software and systems to include MapIt, SharePoint, Google Earth, and Google StreetMap.
Working Conditions Primary Work Location: Office environment.
Protective Equipment Required: None.
Environmental/Health and Safety Factors: Relatively free from unpleasant environmental conditions or hazards.
Physical Demands: Constantly requires fine dexterity, sitting, vision, and hearing. Frequently requires talking. Occasionally requires standing, walking, lifting, carrying, reaching, handling/grasping, and twisting. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.
Mental Demands: Frequently requires working closely with others. Occasionally requires time pressures, frequent change of tasks, and tedious or exacting work.
Americans with Disabilities Act Compliance The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.
Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#J-18808-Ljbffr
Essential Functions
Manage Fundraising and Investor Relations:
Manage all activities related to fund development, donor cultivation, major giving, annual giving, events, grant seeking, and capital campaigns for the GCEDC, with appropriate GCEDC team support. Coordinate logistics for investor-related events, maintain accurate investor records and manage communications with stakeholders. Own investor lifecycle: prospecting, onboarding, engagement plans, renewals, and upgrades. Ensure all investor interactions are planned, purposeful, and documented in HubSpot CRM, including next steps. Identify new sponsorship, grant and revenue source opportunities. Conceive and implement strategies and campaigns to attract, engage, secure, and increase the number of institutional and individual partners and investors supporting the GCEDC. Assist with billing and collections for investor, sponsor, donor and other sources of funds committed to the GCEDC.
Perform Business Retention and Expansion (BRE) Management:
Provide resources and technical assistance to businesses contemplating investment and growth in the City, and surrounding area when appropriate, by linking them to appropriate local, regional, state and federal resources and programs. Schedule and coordinate local industry visits and survey meetings to include a range of companies in each existing industry sector as well as related industry clusters with commonalities (i.e. newly relocated, specific demographic locations, etc.). In collaboration with the Research Team, identify trends within each industry sector and potential issues impeding growth. Work alongside other departments to address needs and/or trends within the region based on the results generated from company surveys. Identify potential target companies for relocation efforts through the BRE visits and pass to the Economic Development Recruitment Team members. Identify companies in growth mode who may expand locally and work alongside other Economic Development team members to address their needs and encourage expansions regionally. Serve as the BRE representative for all regional partners meetings and events. Schedule meetings with headquarters of existing regional companies during scheduled marketing/recruitment trips (working with regional partners when companies in their jurisdictions are involved). Assist in the planning and execution of the yearly BRE survey tool. Maintain all internal and external databases related to business retention and expansion efforts, updating the databases with key contact, business and assistance information, and keeping special emphasis on quality control of the retention database.
Manage Event Planning:
In coordination with the Senior Economic Development Research & Marketing Manager lead, plan, and execute all GCEDC events. Support, host, or sponsor events that will support the business community, and help build a stronger network of community leaders. Events include but are not limited to ribbon cutting ceremonies, small group lunches, quarterly & annual meetings, sponsor-related events, symposiums, galas and conferences. Provide event planning support to city led events.
Perform Special Projects and Support as Assigned:
Maintain flexibility to assist other team members of the GCEDC team with special projects and/or support as assigned. Support may be needed on items such as data collection; data entry; research projects; and any other initiatives or programs that need additional support.
Perform other duties as assigned.
Job Requirements
Bachelor’s degree in business, economics, finance, public administration, planning or related field.
Minimum four (4) years of fundraising, investor relations, and/or event planning experience for a non-profit, economic development, or entrepreneurial services organization.
Minimum two (2) years of Business Retention and Expansion (BRE) experience in an economic development, chamber of commerce or government sector context.
Preferred Qualifications
Prior experience in economic development, public administration, or planning is strongly preferred.
Prior experience with business development or sales.
Experienced alliance-builder and revenue-generating leader.
Driver's License Requirements
Valid South Carolina Class D Driver's License.
Performance Requirements Knowledge of:
Proven marketing and communication techniques.
Customer Relationship Management Systems.
Exceptional customer service skills, including active listening, problem-solving, and maintaining a positive, professional demeanor in all interactions.
Various areas of economic development, including comprehensive planning, land development, marketing, and business relations.
Financial incentive programs related to economic development.
Ability to:
Demonstrate excellent interpersonal and communication skills (written, verbal, and presentation).
Manage multiple and multi-component projects and relationships at one time.
Exercise initiative and independent judgment.
Follow written and oral instructions.
Assist with the development of effective marketing and branding strategies.
Utilize a variety of communication and interpersonal skills to interact successfully with people at a number of levels inside and/or outside the organization.
Prioritize workload and manage time efficiently, meet deadlines, and complete assignments in a timely manner.
Establish and maintain effective working relationships with other City departments, the public, and key stakeholders.
Establish working relationships with local businesses, community leaders, elected officials and local associations.
Work within a network of allies and partners to manage effective business, community and government relationships.
Write reports, prepare business letters, summarize meeting minutes, and compose emails in a clear and professional manner.
Read and interpret economic, marketing, statistical, and analytical documents, reports, research material and information, and maps.
Make mathematical calculations and draw logical conclusions.
Operate general office equipment to include scanner, printer, copier, telephone, and computer with Microsoft Office Suite.
Utilize specialized software and systems to include MapIt, SharePoint, Google Earth, and Google StreetMap.
Working Conditions Primary Work Location: Office environment.
Protective Equipment Required: None.
Environmental/Health and Safety Factors: Relatively free from unpleasant environmental conditions or hazards.
Physical Demands: Constantly requires fine dexterity, sitting, vision, and hearing. Frequently requires talking. Occasionally requires standing, walking, lifting, carrying, reaching, handling/grasping, and twisting. Sedentary strength demands include exerting up to 10 pounds occasionally or negligible weights frequently; sitting most of the time.
Mental Demands: Frequently requires working closely with others. Occasionally requires time pressures, frequent change of tasks, and tedious or exacting work.
Americans with Disabilities Act Compliance The City of Greenville is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Prospective and current employees should contact Human Resources to request an ADA accommodation.
Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#J-18808-Ljbffr