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Automation-X

Inside Sales Representative

Automation-X, Shreveport, Louisiana, us, 71150

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Inside Sales Representative Automation-X, the industry leader in oil and gas wellhead automation products, is seeking an Inside Sales Representative to join our Sales team in the ArkLaTex Office. The role focuses on developing existing customer relationships, managing sales orders, and ensuring the achievement of sales targets.

Responsibilities

Respond to customers’ requests for pricing, order status and delivery

Document and resolve customer conflicts

Coordinate with Business Units and Corporate to ensure customer satisfaction

Demonstrate knowledge of Automation‑X’s products and solutions

Deliver and exceed Business Unit sales targets

Multi‑task, prioritize and manage time effectively

Handle external and internal correspondence

Update customer records

Engage customers with walk‑ins

Create quotes and follow up on them

Open sales orders and manage pending billing reports

Submit RMA reports and review reports

Enter customer interactions into CRM

Collaborate with RSM, ADR, and Sales Associates on account strategies

Submit monthly expense reports

Qualifications

High School Diploma or equivalent (minimum)

Experience in purchasing or inside sales preferred

Strong communication and data entry skills

Proficiency with MS Word, Excel, Outlook, and CRM systems

Excellent customer relations and ability to understand customer needs

Detail‑oriented and able to ensure correct automation solutions

Professional representation of Automation‑X and ability to build relationships

Experience in Oil & Gas Automation and understanding of wellhead product aspects a plus

Ability to work with internal departments to ensure customer engagement and satisfaction

Employment Type Full‑time

Seniority Level Entry Level

Job Function Sales and Business Development

Industry Oil and Gas

Working Conditions The position operates in a professional office environment.

Travel Requirements None.

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