Winslow Ford
Automotive Service Advisor
Winslow Ford | Winslow, AZ
About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is built on clear communication, honest recommendations, and getting the job done right the first time. We are looking for a Service Advisor who knows how to take care of customers while keeping the shop moving efficiently.
Job Description Winslow Ford is seeking a motivated Service Advisor to join our service team. This role is responsible for managing customer service visits from write up to delivery, maintaining clear communication throughout the repair process, and ensuring customer satisfaction. The ideal candidate is organized, confident, and comfortable working in a fast paced service environment.
Pay
Up to $60,000 per year based on previous experience and qualifications.
Performance based bonuses available.
Job Type and Schedule
Full time
Day shift
Monday through Friday with rotating Saturdays
Work Requirements
Ability to commute to Winslow, AZ required
In person, on site position
Responsibilities
Greet customers and write up service repair orders accurately
Listen to customer concerns and recommend appropriate maintenance and repairs
Provide clear estimates and obtain customer authorization
Communicate repair status and updates in a timely manner
Coordinate with technicians to ensure repairs are completed as promised
Review completed work with customers at vehicle delivery
Promote maintenance services and warranty coverage when appropriate
Maintain accurate customer and repair documentation
Support CSI performance and follow up on customer feedback
Qualifications
Previous service advisor or automotive customer service experience preferred
Strong communication and customer service skills
Ability to manage multiple repair orders at once
Comfortable working in a fast paced dealership environment
Basic automotive knowledge or willingness to learn
Valid driver’s license and clean driving record
Strong computer skills and familiarity with dealership systems
Why Join Winslow Ford
Stable dealership with strong community roots
Supportive service leadership and team environment
Opportunity for career growth within the service department
Consistent workflow and clear processes
Benefits
Health, dental, and vision insurance
401k with company match
Paid time off and holidays
Paid training and development opportunities
Employee discounts on vehicles, parts, and service
Equal Opportunity Employer Statement Winslow Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that diversity makes us stronger and strive to build a workplace where everyone feels respected and empowered.
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About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is built on clear communication, honest recommendations, and getting the job done right the first time. We are looking for a Service Advisor who knows how to take care of customers while keeping the shop moving efficiently.
Job Description Winslow Ford is seeking a motivated Service Advisor to join our service team. This role is responsible for managing customer service visits from write up to delivery, maintaining clear communication throughout the repair process, and ensuring customer satisfaction. The ideal candidate is organized, confident, and comfortable working in a fast paced service environment.
Pay
Up to $60,000 per year based on previous experience and qualifications.
Performance based bonuses available.
Job Type and Schedule
Full time
Day shift
Monday through Friday with rotating Saturdays
Work Requirements
Ability to commute to Winslow, AZ required
In person, on site position
Responsibilities
Greet customers and write up service repair orders accurately
Listen to customer concerns and recommend appropriate maintenance and repairs
Provide clear estimates and obtain customer authorization
Communicate repair status and updates in a timely manner
Coordinate with technicians to ensure repairs are completed as promised
Review completed work with customers at vehicle delivery
Promote maintenance services and warranty coverage when appropriate
Maintain accurate customer and repair documentation
Support CSI performance and follow up on customer feedback
Qualifications
Previous service advisor or automotive customer service experience preferred
Strong communication and customer service skills
Ability to manage multiple repair orders at once
Comfortable working in a fast paced dealership environment
Basic automotive knowledge or willingness to learn
Valid driver’s license and clean driving record
Strong computer skills and familiarity with dealership systems
Why Join Winslow Ford
Stable dealership with strong community roots
Supportive service leadership and team environment
Opportunity for career growth within the service department
Consistent workflow and clear processes
Benefits
Health, dental, and vision insurance
401k with company match
Paid time off and holidays
Paid training and development opportunities
Employee discounts on vehicles, parts, and service
Equal Opportunity Employer Statement Winslow Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as defined by federal, state, or local law. We believe that diversity makes us stronger and strive to build a workplace where everyone feels respected and empowered.
#J-18808-Ljbffr