Logo
City of Plymouth

Special Event Coordinator

City of Plymouth, Minneapolis, Minnesota, United States, 55400

Save Job

Join to apply for the

Special Event Coordinator

role at

City of Plymouth .

At the City of Plymouth, we all work together to add quality to life. Our mission and guiding values - CIVIC: customer focus, integrity, visionary, inclusion, and connection - shape our work as we advance the City Council's strategic priority to be a city of choice.

Responsibilities

Lead planning, coordination, and execution of community events, recreation programming, ticketed concerts, and Hilde Performance Center rentals.

Deliver inclusive, engaging, and memorable experiences that meet the varied needs of Plymouth residents and visitors.

Work special events and rentals which may include nights, weekends, and holidays.

Plan, design, initiate and coordinate events and services that provide high-quality opportunities for residents and visitors.

Analyze and evaluate special events and recreational opportunities for the community.

Develop event concepts, timelines, goals and themes; research locations and vendors.

Create, manage, and monitor event budgets to ensure cost-effectiveness.

Source, negotiate contracts with, and coordinate entertainers and other suppliers.

Oversee venue setup, seating, parking, A/V, scheduling and on-site management during events.

Create promotional materials, coordinate advertising, and handle publicity in collaboration with communications staff.

Work with others to establish innovative partnerships, creative programs/events and entrepreneurial services.

Coordinate and schedule programs and activities with other departments and/or community organizations.

Work with other staff and volunteers to maximize opportunities.

Provide exceptional customer service to all City of Plymouth customers.

Interact professionally and inspire open communication.

Stay informed on current city information, park development, and recreation programming/event issues.

Make event operational decisions in a timely manner.

Serve as liaison to establish positive community relations with local schools, agencies, and organizations.

Foster a respectful workplace culture and champion fairness, inclusion, and belonging.

Demonstrate understanding and respect for the diversity of the community, co-workers, and supervisors.

Resolve customer concerns and recommend solutions.

Participate in training to strengthen competencies such as collaboration, communication, leadership, decision-making and problem solving.

Process facility rental reservations, including scheduling and providing tours.

Maintain and communicate rental policies and procedures to customers.

Meet with customers for event walk-throughs, obtain rental details, work with contracts, invoices, and receipt payments.

Provide day-of event support, including supervision of rentals and compliance with site rules and regulations.

Work with communications to develop marketing and public relations initiatives to promote rentals and facility usage.

Maintain website and social media accounts for branded events.

Coordinate, implement and track event/rental survey data and recommend improvements.

Develop opportunities to expand use of the facility in partnership with the city's destination marketing organization.

Recruit, schedule, train, and supervise seasonal/temporary staff.

Ensure that preparations for scheduled activities and events have been carried out.

Direct the development and implementation of policies, procedures, and systems that assure excellent customer service.

Provide feedback through formal and informal performance improvement.

Keep key stakeholders informed on recreation programs, services, and other responsibilities.

Act as a city representative or liaison to community organizations and/or associations.

Attend and present at city council, and/or advisory board or commission meetings when appropriate.

Assist with other duties and responsibilities as assigned.

Minimum Qualifications

Associate's degree in event management, hospitality, parks and recreation, or related field. May substitute equivalent experience.

Two years of previous related experience, preferably in special event planning or hospitality.

Demonstrated ability to perform in accordance with the City of Plymouth's CIVIC values and support the city council's strategic priorities.

Excellent planning, organization, and implementation skills.

Proficiency in Microsoft Office software programs.

Valid driver's license.

Ability to work nights and weekends.

Desired Qualifications

Bachelor's degree in event management, hospitality, parks and recreation, or related field.

One year experience supervising or providing work direction to temporary/seasonal staff.

Experience working with RecTrac software, AllSeated, or other site facility software.

Experience working with basic audio-visual equipment for rental spaces.

Physical Requirements

Very frequent: standing, sitting, walking, lifting, carrying, reaching, handling objects, repetitive hand motion, and stationary desk or bench work with neck bent forward. Frequent: pushing/pulling, kneeling, crouching, bending at waist, use of arm muscles over extended periods, and use of leg muscles over extended periods. Occasional: climbing, crawling, and overhead work.

Must be able to lift and carry items weighing 0–50 pounds from 0–150 feet and lift to a height of 0–6 feet. Must handle program and event supplies/equipment such as tables, chairs, signboards and miscellaneous equipment.

Seniority Level Entry level

Employment Type Full-time

Job Function Advertising

Industries Advertising Services

#J-18808-Ljbffr