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Davis-Standard LLC

Account Manager

Davis-Standard LLC, Stonington, Connecticut, us, 06378

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The

Account Manager

is responsible for managing customer relationships, promoting and selling company products, and ensuring customer satisfaction across an assigned region. This role includes both sales and product management responsibilities, including managing regional agents and representatives. The Account Manager will handle confidential and time-sensitive information while supporting efficient office and sales operations.

Statement of Expectations Davis-Standard expects all employees to perform their assigned duties to the highest standard by:

Adhering to company policies and supporting management decisions and goals in a positive, professional manner

Representing Davis-Standard with integrity and professionalism

Demonstrating adaptability to changing business needs and deadlines

Maintaining a strong work ethic, including punctuality and attention to detail

Exhibiting a professional appearance and demeanor

Supporting the integration of the Quality Management System (QMS) into business processes to ensure customer satisfaction and continuous improvement

Willingness to travel

50%–75%

of the time

Key Responsibilities

Identify prospective customers through business directories, referrals, and industry events such as trade shows and conferences

Contact new and existing customers to assess their needs and present tailored product and service solutions

Help customers select appropriate products based on needs, technical specifications, and applicable regulations

Emphasize product features and benefits using technical knowledge and understanding of customer applications

Respond to customer inquiries regarding pricing, availability, and product usage

Negotiate sales and service agreements, including pricing and contract terms

Prepare and process sales contracts and orders accurately and efficiently

Collaborate with internal teams to share market insights and sales strategies

Follow up with customers post-sale to ensure satisfaction and address any issues or additional needs

Contribute specialized knowledge in aftermarket or system sales

Perform both sales and product management functions as required

Handle other duties as assigned

Qualifications Required Knowledge, Skills, and Abilities

Proven administrative or assistant experience

Strong knowledge of office management systems and procedures

Excellent time management, multitasking, and prioritization skills

High attention to detail and problem-solving ability

Education and Experience

5–10 years

of experience in manufacturing or manufacturing sales

High school diploma or equivalent required;

bachelor’s degree preferred

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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