Hermès
Sales Specialist, Aventura – Hermès
Join to apply for the
Sales Specialist, Aventura
role at
Hermès
1 day ago Be among the first 25 applicants
Join to apply for the
Sales Specialist, Aventura
role at
Hermès
The Team The Hermès Aventura Boutique opened in 2021 and focuses on providing extraordinary service to clients as part of the Southern Region. This position will report to the Managing Director and will work collaboratively with the sales team and support teams to support the client experience in a fast‑paced luxury environment.
The Opportunity The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
About the Role
Sales Objectives
Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
Organize and prioritize the selling floor to support the sales effort and overall client experience. Ensure all items (bags, boxes, note cards, ribbon, stationery and the like) are stocked at all times. Maintain the selling floor to meet standards, including straightening, filling in and replenishing new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
Provides assistance as needed in inventory preparation.
POS
Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after‑sales service when needed.
Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
Maintain cleanliness and organization of workstation at all times.
Asset Protection
Responsible for complying with all asset protection procedures such as employee sign‑in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensures all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
Customer Service
Consistently provides high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.
Supervisory Responsibility NO
Budget Responsibility NO
Decision Making Responsibility NO
About You
2+ years of experience in sales, experience in a luxury environment preferred
Strong relationship development and impeccable communication skills
Even‑tempered with ability to continuously multi‑task
Self‑starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business
Ability to lift between 0‑25 lbs. without assistance
Compensation & Benefits The hourly range for this position is $23.72 to $26.22 per hour. Actual rates are determined based on the job, location, and individual experience.
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more!
Company Overview Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir‑faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly‑crafted, beautiful objects made to stand the test of time.
An independent, family‑owned company, Hermès is dedicated to keeping production in France through its 42 workshops. The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website.
Our Commitment: Family is at the heart of Hermès. At Hermès of Paris we are proud to be an equal‑opportunity workplace. We recruit, select and hire on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer. We comply with applicable non‑discrimination laws and provide reasonable accommodations to qualified individuals with disabilities.
We collect personal information (PI) in connection with your application for employment with Hermès, including identifiers, personal records, commercial information, professional or employment information, non‑public education records, and inferences drawn from your PI. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
“Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde....”
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
#J-18808-Ljbffr
Sales Specialist, Aventura
role at
Hermès
1 day ago Be among the first 25 applicants
Join to apply for the
Sales Specialist, Aventura
role at
Hermès
The Team The Hermès Aventura Boutique opened in 2021 and focuses on providing extraordinary service to clients as part of the Southern Region. This position will report to the Managing Director and will work collaboratively with the sales team and support teams to support the client experience in a fast‑paced luxury environment.
The Opportunity The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.
About the Role
Sales Objectives
Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
Organize and prioritize the selling floor to support the sales effort and overall client experience. Ensure all items (bags, boxes, note cards, ribbon, stationery and the like) are stocked at all times. Maintain the selling floor to meet standards, including straightening, filling in and replenishing new receipts following VM guidelines, physical EAS tagging, ticketing, etc.
Provides assistance as needed in inventory preparation.
POS
Responsible for processing and ensuring the accuracy of all transactions including receipts, CRM files (which provide meaningful detail of purchase history and sales analysis, SKUs, monetary payment and client verification), and the administrative support of after‑sales service when needed.
Partners with management on POS decisions and communicates discrepancies, should they occur, during the opening, closing and general POS variances by end of business day.
Maintain cleanliness and organization of workstation at all times.
Asset Protection
Responsible for complying with all asset protection procedures such as employee sign‑in sheets, bag checks in conjunction with AP as application. Practice appropriate AP techniques and follows all guidelines for key control and merchandise security. Respects physical EAS tagging guidelines and ensures all products are properly ticketed (on floor, back of house and merchandise returns). Properly prepares for physical inventory and participates in monthly cycle counts (or as directed by management).
Customer Service
Consistently provides high levels of service to our clients within the Hermès standard of service: prompt and friendly greeting, offer to assist and answer questions, and assistance with wrapping and packaging at POS.
Supervisory Responsibility NO
Budget Responsibility NO
Decision Making Responsibility NO
About You
2+ years of experience in sales, experience in a luxury environment preferred
Strong relationship development and impeccable communication skills
Even‑tempered with ability to continuously multi‑task
Self‑starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business
Ability to lift between 0‑25 lbs. without assistance
Compensation & Benefits The hourly range for this position is $23.72 to $26.22 per hour. Actual rates are determined based on the job, location, and individual experience.
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more!
Company Overview Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir‑faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly‑crafted, beautiful objects made to stand the test of time.
An independent, family‑owned company, Hermès is dedicated to keeping production in France through its 42 workshops. The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website.
Our Commitment: Family is at the heart of Hermès. At Hermès of Paris we are proud to be an equal‑opportunity workplace. We recruit, select and hire on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer. We comply with applicable non‑discrimination laws and provide reasonable accommodations to qualified individuals with disabilities.
We collect personal information (PI) in connection with your application for employment with Hermès, including identifiers, personal records, commercial information, professional or employment information, non‑public education records, and inferences drawn from your PI. For additional details or if you have questions, contact us at ccpa@hermes.com. Please do not submit resumes or applications to this email address.
“Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde....”
Seniority level Entry level
Employment type Full‑time
Job function Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
#J-18808-Ljbffr