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Altice USA

Manager Sales Operations

Altice USA, New York, New York, us, 10261

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Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast‑paced world of connectivity, and we’re on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn’t just a luxury anymore - it’s a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you’ll be enabling progress and enhancing lives by providing reliable, high‑speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team‑oriented and passionate about delivering consistent excellence, Optimum is the company for you!

Job Summary The Operations Manager will be responsible for directing one or more complex projects through implementation in order to meet the business requirements, customer needs and defined drivers. This position ensures successful launch/deployment of various products, with all processes, communication, accountabilities and procedures filtered through to ensure an aligned team effort to deliver specific business/customer functionality on time.

Responsibilities

Develop and implement operational strategies and goals aligned with company objectives.

Monitor and analyze operational performance to identify areas for improvement.

Partner to develop/deliver communications regarding the progress, accountabilities, and gaps in progress of assigned projects.

Prepare requests for proposals and conduct all necessary meetings to facilitate selection of project services/products.

Communicate with business leaders, both written and verbal.

Project Management: Directly responsible for managing and overseeing projects: scope, schedule, risk, human resources, communications, procurement, change, and methods for measuring results.

Coordinate resources to consistently deliver high‑quality products and services on time.

Develop timetables for implementation, monitor and perform strategic analysis for the projects and team results.

Research and make recommendations on procedures to enhance operational efficiencies.

Assemble and coordinate project team members; assign individual responsibilities.

Demonstrate knowledge of techniques for managing cross‑functional teams.

Show skill in planning and preparing effective written communications, ideas, and concepts.

Show ability to synthesize project information and establish the appropriate scope of a project.

Apply strong project management skills and methodologies.

Qualifications

A Bachelor’s degree in Business (or Management) or Work Experience, Minimum 7+ years of Operations Management / Project Management.

Telecommunications industry experience.

Extensive knowledge of Microsoft Office and Project.

Experience with executive presentation skills to draft professional, formal briefing material.

Highly developed interpersonal, written and verbal communications.

Collaborates with key stakeholders outside your area of expertise.

Uses professional concepts and company objectives to resolve complex issues creatively and effectively.

Demonstrates analytical and problem‑solving skills.

Ability to interpret data analyses for operational insights, and exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results.

Ability to work independently and with others at all levels within the organization.

Demonstrated facilitation skills and ability to manage meetings with project team members.

Determines methods and procedures on new assignments and may coordinate activities of other personnel.

Project management training/certification; PMP a plus.

Strong understanding of cable industry, digital solutions or customer experience.

Knowledge of Salesforce and Business.

Core Pillars At Optimum, we’re fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem‑solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it’s our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top‑quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we’ll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $102,816.00-$168,912.00 per year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

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