Vontive
Responsibilities
Research property and market data
Order and monitor appraisals, BPOs, AVMs, and other valuation types
Provide detailed feedback and recommendations to appraisers and underwriters
Collaborate with appraisers and other stakeholders to resolve issues and improve processes
Assist in developing and implementing collateral review policies and procedures
Provide timely status updates to team members on assigned valuation orders. Monitor and handle the entire pipeline process of appraisal orders daily from order entry to delivery
Maintain workflow efficiency through Mercury Network, Clear Capital and other third‑party platforms
Follow up on progress of appraisal order assignments outside of the expected timeframe
Handle communications with loan officers, processors, underwriters, collateral analysts and appraisers regarding the status of appraisals, ETA’s, etc.
Track and communicate issues and status updates to requestors in a calm and professional manner both verbally and in writing
Contact appraisers and clients for status updates while maintaining a detailed communication record
Track and process invoices
Have a thorough understanding of all valuation products and requirements
Perform related duties as assigned by manager
Requirements
Background in real estate valuation and mortgage, with familiarity with related documents such as appraisals, contracts, leases, and budgets
Must have at least 1 year of appraisal‑related experience (2 years of relevant mortgage experience will be considered)
Organized and detail‑oriented, able to multi‑task in a fast‑paced environment with a high level of production
Experience with Mercury Network preferred
Strong written and verbal communication skills
Ability to function efficiently and effectively to meet deadlines
Outstanding people and customer‑service skills
Must be able to manage a high volume of emails, voicemails and incoming phone calls and messages
Effectively communicate with people of all levels
Experience with multifamily properties (5+ units) is ideal
Benefits
Competitive salary and compensation package
Comprehensive medical, dental and vision coverage
Monthly fitness and wellness stipend
Healthy snacks, beverages and meals at the office
Company‑sponsored events and volunteering opportunities
Unlimited PTO
12 weeks of parental leave
Short‑ and long‑term disability coverage
Life insurance policy
Values Integrity : Always demonstrating the highest ethical standards.
Accountability : Consistently delivering on our commitments to our clients, partners, communities, and each other.
Candor : Creating an environment where people are heard when they speak up, and where trust, honesty, and respect are at the forefront of our relationships.
Prudence : Always acting in the best interest of our stakeholders and for the long‑term integrity of the business.
Execution : Managing our priorities, decisions, and work to aggressively grow the business in fulfillment of our mission.
Culture : Valuing and promoting diversity in our hiring, through our business practices, and by giving back to our communities.
Empowerment : Trusting each other to always do the right thing.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Management
Industry Software Development
Vontive is an equal‑opportunity employer that values diversity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Research property and market data
Order and monitor appraisals, BPOs, AVMs, and other valuation types
Provide detailed feedback and recommendations to appraisers and underwriters
Collaborate with appraisers and other stakeholders to resolve issues and improve processes
Assist in developing and implementing collateral review policies and procedures
Provide timely status updates to team members on assigned valuation orders. Monitor and handle the entire pipeline process of appraisal orders daily from order entry to delivery
Maintain workflow efficiency through Mercury Network, Clear Capital and other third‑party platforms
Follow up on progress of appraisal order assignments outside of the expected timeframe
Handle communications with loan officers, processors, underwriters, collateral analysts and appraisers regarding the status of appraisals, ETA’s, etc.
Track and communicate issues and status updates to requestors in a calm and professional manner both verbally and in writing
Contact appraisers and clients for status updates while maintaining a detailed communication record
Track and process invoices
Have a thorough understanding of all valuation products and requirements
Perform related duties as assigned by manager
Requirements
Background in real estate valuation and mortgage, with familiarity with related documents such as appraisals, contracts, leases, and budgets
Must have at least 1 year of appraisal‑related experience (2 years of relevant mortgage experience will be considered)
Organized and detail‑oriented, able to multi‑task in a fast‑paced environment with a high level of production
Experience with Mercury Network preferred
Strong written and verbal communication skills
Ability to function efficiently and effectively to meet deadlines
Outstanding people and customer‑service skills
Must be able to manage a high volume of emails, voicemails and incoming phone calls and messages
Effectively communicate with people of all levels
Experience with multifamily properties (5+ units) is ideal
Benefits
Competitive salary and compensation package
Comprehensive medical, dental and vision coverage
Monthly fitness and wellness stipend
Healthy snacks, beverages and meals at the office
Company‑sponsored events and volunteering opportunities
Unlimited PTO
12 weeks of parental leave
Short‑ and long‑term disability coverage
Life insurance policy
Values Integrity : Always demonstrating the highest ethical standards.
Accountability : Consistently delivering on our commitments to our clients, partners, communities, and each other.
Candor : Creating an environment where people are heard when they speak up, and where trust, honesty, and respect are at the forefront of our relationships.
Prudence : Always acting in the best interest of our stakeholders and for the long‑term integrity of the business.
Execution : Managing our priorities, decisions, and work to aggressively grow the business in fulfillment of our mission.
Culture : Valuing and promoting diversity in our hiring, through our business practices, and by giving back to our communities.
Empowerment : Trusting each other to always do the right thing.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Management
Industry Software Development
Vontive is an equal‑opportunity employer that values diversity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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