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Vontive

Appraisal Coordinator

Vontive, San Antonio, Texas, United States, 78208

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Responsibilities

Research property and market data

Order and monitor appraisals, BPOs, AVMs, and other valuation types

Provide detailed feedback and recommendations to appraisers and underwriters

Collaborate with appraisers and other stakeholders to resolve issues and improve processes

Assist in developing and implementing collateral review policies and procedures

Provide timely status updates to team members on assigned valuation orders. Monitor and handle the entire pipeline process of appraisal orders daily from order entry to delivery

Maintain workflow efficiency through Mercury Network, Clear Capital and other third‑party platforms

Follow up on progress of appraisal order assignments outside of the expected timeframe

Handle communications with loan officers, processors, underwriters, collateral analysts and appraisers regarding the status of appraisals, ETA’s, etc.

Track and communicate issues and status updates to requestors in a calm and professional manner both verbally and in writing

Contact appraisers and clients for status updates while maintaining a detailed communication record

Track and process invoices

Have a thorough understanding of all valuation products and requirements

Perform related duties as assigned by manager

Requirements

Background in real estate valuation and mortgage, with familiarity with related documents such as appraisals, contracts, leases, and budgets

Must have at least 1 year of appraisal‑related experience (2 years of relevant mortgage experience will be considered)

Organized and detail‑oriented, able to multi‑task in a fast‑paced environment with a high level of production

Experience with Mercury Network preferred

Strong written and verbal communication skills

Ability to function efficiently and effectively to meet deadlines

Outstanding people and customer‑service skills

Must be able to manage a high volume of emails, voicemails and incoming phone calls and messages

Effectively communicate with people of all levels

Experience with multifamily properties (5+ units) is ideal

Benefits

Competitive salary and compensation package

Comprehensive medical, dental and vision coverage

Monthly fitness and wellness stipend

Healthy snacks, beverages and meals at the office

Company‑sponsored events and volunteering opportunities

Unlimited PTO

12 weeks of parental leave

Short‑ and long‑term disability coverage

Life insurance policy

Values Integrity : Always demonstrating the highest ethical standards.

Accountability : Consistently delivering on our commitments to our clients, partners, communities, and each other.

Candor : Creating an environment where people are heard when they speak up, and where trust, honesty, and respect are at the forefront of our relationships.

Prudence : Always acting in the best interest of our stakeholders and for the long‑term integrity of the business.

Execution : Managing our priorities, decisions, and work to aggressively grow the business in fulfillment of our mission.

Culture : Valuing and promoting diversity in our hiring, through our business practices, and by giving back to our communities.

Empowerment : Trusting each other to always do the right thing.

Seniority Level Entry level

Employment Type Full‑time

Job Function Sales and Management

Industry Software Development

Vontive is an equal‑opportunity employer that values diversity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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