ACT Appraisal, Inc
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Appraisal Coordinator
role at
ACT Appraisal, Inc
2 days ago Be among the first 25 applicants
An appraisal coordinator must be a friendly, energetic, self‑motivated person used to working in a fast‑paced environment.
Monitors and handles the entire pipeline process of appraisal orders daily from order entry to delivery, including handling inbound and outbound calls from loan officers, processors, underwriters, appraisers, and property owners, and troubleshooting problematic scenarios.
Tracks and communicates issues and status updates to the requestor in a calm and professional manner, both verbally and in writing.
Contacts appraisers and clients for status updates while maintaining a detailed communication record on our web‑based platform.
Communicates to clients and appraisers a general understanding of appraisal related products as dictated by company policy/procedure and applicable law.
Takes action on each file with a superior level of execution.
Handles client concerns to achieve client’s expectations.
Interacts with other ACT Appraisal departments and recognizes when files should be escalated.
Qualifications A high school diploma. Must have excellent customer service skills and a strong sense of responsibility. Organized and detail‑oriented with the ability to multi‑task in a fast‑paced environment at a high level of production. Must be able to manage a high volume of emails, voicemails and incoming phone calls. A quick learner willing to acquire new skills. Effectively communicates with people of all levels.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Management
Referrals increase your chances of interviewing at ACT Appraisal, Inc by 2x
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Appraisal Coordinator
role at
ACT Appraisal, Inc
2 days ago Be among the first 25 applicants
An appraisal coordinator must be a friendly, energetic, self‑motivated person used to working in a fast‑paced environment.
Monitors and handles the entire pipeline process of appraisal orders daily from order entry to delivery, including handling inbound and outbound calls from loan officers, processors, underwriters, appraisers, and property owners, and troubleshooting problematic scenarios.
Tracks and communicates issues and status updates to the requestor in a calm and professional manner, both verbally and in writing.
Contacts appraisers and clients for status updates while maintaining a detailed communication record on our web‑based platform.
Communicates to clients and appraisers a general understanding of appraisal related products as dictated by company policy/procedure and applicable law.
Takes action on each file with a superior level of execution.
Handles client concerns to achieve client’s expectations.
Interacts with other ACT Appraisal departments and recognizes when files should be escalated.
Qualifications A high school diploma. Must have excellent customer service skills and a strong sense of responsibility. Organized and detail‑oriented with the ability to multi‑task in a fast‑paced environment at a high level of production. Must be able to manage a high volume of emails, voicemails and incoming phone calls. A quick learner willing to acquire new skills. Effectively communicates with people of all levels.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Management
Referrals increase your chances of interviewing at ACT Appraisal, Inc by 2x
#J-18808-Ljbffr