Tata Consultancy Services
Business Relationship Manager _ Process Manufacturing
Tata Consultancy Services, Detroit, Michigan, United States, 48228
Business Relationship Manager _ Process Manufacturing
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This position is part of TCS’s IoT and Digital Engineering Service Line, focusing on managing focused accounts, ensuring customer delight, and driving business growth for customers in Process Manufacturing (such as Chemicals, Pulp & Paper, Paints & Adhesives, etc.). The candidate will build excellent client relationships, manage accounts and program expectations in collaboration with delivery teams, engage in account mining activities to enable growth as per expectations, and build partnerships for services spanning product engineering, manufacturing, supply chain, sustainability, etc.
Key Responsibilities
Lead, grow and manage engineering, manufacturing and IoT solutions and services across industrial machinery customers, including but not limited to manufacturing transformation, edge‑to‑cloud IoT platforms/applications and entire product life cycle management services.
Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships.
Monitor account(s) performance, lead business reviews, and support relationship management to expand service footprint.
Drive account mining, identify opportunities toward pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion, positioning IoT and Digital engineering services to prospective and existing clients.
Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.
Represent the company at industry events and build visibility through thought leadership and client engagements.
Must-Have Skills
Strong domain experience in Process Manufacturing value chain for related industries such as Chemicals, Plastics, Rubber, Pulp & Paper, Paints & Adhesives, etc.; proven account management and client relationship experience in the US region.
Exceptional communication and stakeholder management skills.
Qualifications
Bachelor’s in engineering / Master in Engineering / Master in Business Administration with 15+ years of experience, including at least 5+ years of business development experience managing clusters of accounts or large accounts, and mining, shaping & enabling growth in large scale technology solutions.
Experience and deep domain knowledge in Process Manufacturing industries such as Chemicals, Pulp & Paper, Paints & Adhesives, etc.
Experience of positioning offerings, developing and presenting proposals, value propositions, business cases and complex deal structuring.
Strong technical skills with the ability to engage customers with “consultative selling.”
Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.
Salary Range: $130,000 - $162,000 per year.
Seniority level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Sales and Business Development.
Industries: IT Services and IT Consulting.
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This position is part of TCS’s IoT and Digital Engineering Service Line, focusing on managing focused accounts, ensuring customer delight, and driving business growth for customers in Process Manufacturing (such as Chemicals, Pulp & Paper, Paints & Adhesives, etc.). The candidate will build excellent client relationships, manage accounts and program expectations in collaboration with delivery teams, engage in account mining activities to enable growth as per expectations, and build partnerships for services spanning product engineering, manufacturing, supply chain, sustainability, etc.
Key Responsibilities
Lead, grow and manage engineering, manufacturing and IoT solutions and services across industrial machinery customers, including but not limited to manufacturing transformation, edge‑to‑cloud IoT platforms/applications and entire product life cycle management services.
Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships.
Monitor account(s) performance, lead business reviews, and support relationship management to expand service footprint.
Drive account mining, identify opportunities toward pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion, positioning IoT and Digital engineering services to prospective and existing clients.
Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership.
Represent the company at industry events and build visibility through thought leadership and client engagements.
Must-Have Skills
Strong domain experience in Process Manufacturing value chain for related industries such as Chemicals, Plastics, Rubber, Pulp & Paper, Paints & Adhesives, etc.; proven account management and client relationship experience in the US region.
Exceptional communication and stakeholder management skills.
Qualifications
Bachelor’s in engineering / Master in Engineering / Master in Business Administration with 15+ years of experience, including at least 5+ years of business development experience managing clusters of accounts or large accounts, and mining, shaping & enabling growth in large scale technology solutions.
Experience and deep domain knowledge in Process Manufacturing industries such as Chemicals, Pulp & Paper, Paints & Adhesives, etc.
Experience of positioning offerings, developing and presenting proposals, value propositions, business cases and complex deal structuring.
Strong technical skills with the ability to engage customers with “consultative selling.”
Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.
Salary Range: $130,000 - $162,000 per year.
Seniority level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Sales and Business Development.
Industries: IT Services and IT Consulting.
#J-18808-Ljbffr