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Tata Consultancy Services

Business Relationship Manager _ Large Aerospace Customer

Tata Consultancy Services, Cincinnati, Ohio, United States, 45208

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Business Relationship Manager - Large Aerospace Customer

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Business Relationship Manager - Large Aerospace Customer

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Tata Consultancy Services . This position is part of TCS’s IoT and Digital Engineering Service Line, focusing on managing a large relationship, ensuring customer delight, and mining account for driving business growth for large aerospace customer. The candidate would build excellent client relationships, manage program expectations in collaboration with delivery teams, engage in account mining activities to enable growth, and build partnerships for services spanning product engineering, manufacturing, supply chain, sustainability, etc. The ideal candidate will have over 15 years of industry experience shaping proposals, building strong client relationships, managing account-level P&L, opportunity mining, and shaping proposals while collaborating with cross-functional teams to identify and build solutions for business opportunities and enhance value for clients. Key Responsibilities

Lead, grow and manage engineering, manufacturing and IoT solutions and services across industrial machinery customers, including manufacturing transformation, edge-to-cloud IoT platforms/applications, and entire product lifecycle management services. Engage senior client executives, IT & business leaders, and procurement stakeholders to build long‑term partnerships. Monitor account performance, lead business reviews, and support relationship management to expand service footprint, specifically in a large relationship. Drive account mining, identify opportunities toward pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IoT and digital engineering services to prospective and existing clients. Build and maintain account maps, identify high‑potential opportunities, and strategize go‑to‑market plans with technical and sales leadership. Represent the company at industry events and build visibility through thought leadership and client engagements. Must‑Have Skills

Strong domain experience in the aerospace industry. Proven account management and client relationship experience in the US region, specifically managing a large relationship. Exceptional communication and stakeholder management skills. Qualifications

Bachelor’s in engineering / Master’s in engineering / Master in business administration with 15+ years of experience and at least 5+ years in large relationship and account management. Experience and deep domain knowledge in the aerospace industry. Experience positioning offerings, developing and presenting proposals, value propositions, business cases and complex deal structuring. Strong technical skills with ability to engage customers with consultative selling. Ability to understand market/customer needs and work with solution teams to develop innovative solutions for the industry. Salary Range: $130,000–$162,000 per year. Seniority level: Mid–Senior level Employment type: Full‑time Job function: Sales and Business Development

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