AvalonBay Communities is hiring: Community Manager in New York
AvalonBay Communities, New York, NY, United States
Community Manager – AvalonBay Communities
Join the AvalonBay team in our mission to create a better way to live. As a Community Manager, you will oversee the day‑to‑day operations of an apartment community, ensuring residents receive the best experience while meeting financial and operational goals.
The Role
Lead an exceptional leasing team, manage resident relations, partner with maintenance, and drive financial performance. You will use your leadership skills to maintain a top‑performing property that reflects AvalonBay’s values of collaboration, innovation, and ownership.
Responsibilities
Foster positive relationships with residents, addressing concerns and resolving issues promptly.
Enforce lease agreements and community policies consistently and fairly.
Organize and manage resident events and initiatives to promote community.
Prepare and manage the property’s budget, including revenue, expenses, and capital improvements.
Qualifications
High School diploma or GED required; Bachelor’s degree preferred.
5+ years of multi‑family or related property management experience required; experience in retail/hospitality is a plus.
2+ years of people‑management experience.
Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing.
Proven ability to use data and reports to sustain high customer service, revenue, and expense goals.
Demonstrated success in resolving resident issues.
Experience supporting and developing subordinates, providing coaching that improves performance.
Professional judgment and composure; experience managing contracts with third‑party providers.
How AvalonBay Supports You
Comprehensive benefits – health, dental & vision, 401(k) with company match, paid vacation & holidays, tuition reimbursement, employee stock purchase plan and more.
Growth opportunities based on achievement and promotion from within.
Associate recognition program celebrating employee accomplishments.
20% discount on AvalonBay apartment homes.
Culture built on purpose and core values: Commitment to Integrity, Spirit of Caring, Continuous Improvement.
Additional Information
AvalonBay is proud to be an equal‑opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe in recruiting, developing, and retaining associates with diverse backgrounds to create a workplace where all voices are heard.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice: https://www.avaloncommunities.com/california-personnel-privacy-notice/
#J-18808-Ljbffr
In Summary: Community Manager oversees day-to-day operations of an apartment community . Responsibilities Foster positive relationships with residents, addressing concerns and resolving issues promptly . Enforce lease agreements and community policies consistently and fairly . Prepare and manage the property’s budget, including revenue, expenses, and capital improvements .
En Español: Gerenciador comunitario Comunidades AvalonBay Únete al equipo de la empresa en nuestra misión para crear una mejor forma de vida. Como Gerente comunitario, supervisarás las operaciones diarias de una comunidad de apartamentos, asegurando que los residentes reciban la mejor experiencia mientras cumplen con sus objetivos financieros y operativos. Utilizará sus habilidades de liderazgo para mantener una propiedad de alto rendimiento que refleje los valores de colaboración, innovación y propiedad de AvalonBay. Las responsabilidades fomentan relaciones positivas con los residentes, abordan las preocupaciones y resuelven rápidamente los problemas. Implementan acuerdos de arrendamiento y políticas comunitarias de manera consistente y justa. Organizan y administran eventos e iniciativas residenciales para promover la comunidad. Preparan y gestionan el presupuesto de la propiedad, incluidos ingresos, gastos y mejoras en capital. Se requieren calificaciones del diploma de escuela secundaria o GED; se prefiere un título universitario. 5+ años de experiencia en gestión de propiedades múltiples o relacionadas requeridas; experiencia en comercio minorista/hospitalidad es una ventaja positiva. 2 años de experiencias en administración de personas. Experiencia en manejo de operaciones comunitarias, incluyendo prestaciones financieras, servicio gratuito a clientes, negociaciones de mercadotecnia, contratación de crisis, y crecimiento de personal. Provenía Comprehensivo y capacidad de uso de datos personales para mejorar su desempeño laboral, desarrollo de servicios al cliente y otros objetivos profesionales. Creemos en reclutar, desarrollar y retener asociados con diversos orígenes para crear un lugar de trabajo donde todas las voces sean escuchadas. Para los residentes de California, si eligen solicitar a AvalonBay aceptan el Aviso de Privacidad del Personal de Avilon Bay California: https://www.avaloncommunities.com/california-personnel-privacy-notice/ #J-18808-Ljbffr.
Join the AvalonBay team in our mission to create a better way to live. As a Community Manager, you will oversee the day‑to‑day operations of an apartment community, ensuring residents receive the best experience while meeting financial and operational goals.
The Role
Lead an exceptional leasing team, manage resident relations, partner with maintenance, and drive financial performance. You will use your leadership skills to maintain a top‑performing property that reflects AvalonBay’s values of collaboration, innovation, and ownership.
Responsibilities
Foster positive relationships with residents, addressing concerns and resolving issues promptly.
Enforce lease agreements and community policies consistently and fairly.
Organize and manage resident events and initiatives to promote community.
Prepare and manage the property’s budget, including revenue, expenses, and capital improvements.
Qualifications
High School diploma or GED required; Bachelor’s degree preferred.
5+ years of multi‑family or related property management experience required; experience in retail/hospitality is a plus.
2+ years of people‑management experience.
Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing.
Proven ability to use data and reports to sustain high customer service, revenue, and expense goals.
Demonstrated success in resolving resident issues.
Experience supporting and developing subordinates, providing coaching that improves performance.
Professional judgment and composure; experience managing contracts with third‑party providers.
How AvalonBay Supports You
Comprehensive benefits – health, dental & vision, 401(k) with company match, paid vacation & holidays, tuition reimbursement, employee stock purchase plan and more.
Growth opportunities based on achievement and promotion from within.
Associate recognition program celebrating employee accomplishments.
20% discount on AvalonBay apartment homes.
Culture built on purpose and core values: Commitment to Integrity, Spirit of Caring, Continuous Improvement.
Additional Information
AvalonBay is proud to be an equal‑opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe in recruiting, developing, and retaining associates with diverse backgrounds to create a workplace where all voices are heard.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice: https://www.avaloncommunities.com/california-personnel-privacy-notice/
#J-18808-Ljbffr
In Summary: Community Manager oversees day-to-day operations of an apartment community . Responsibilities Foster positive relationships with residents, addressing concerns and resolving issues promptly . Enforce lease agreements and community policies consistently and fairly . Prepare and manage the property’s budget, including revenue, expenses, and capital improvements .
En Español: Gerenciador comunitario Comunidades AvalonBay Únete al equipo de la empresa en nuestra misión para crear una mejor forma de vida. Como Gerente comunitario, supervisarás las operaciones diarias de una comunidad de apartamentos, asegurando que los residentes reciban la mejor experiencia mientras cumplen con sus objetivos financieros y operativos. Utilizará sus habilidades de liderazgo para mantener una propiedad de alto rendimiento que refleje los valores de colaboración, innovación y propiedad de AvalonBay. Las responsabilidades fomentan relaciones positivas con los residentes, abordan las preocupaciones y resuelven rápidamente los problemas. Implementan acuerdos de arrendamiento y políticas comunitarias de manera consistente y justa. Organizan y administran eventos e iniciativas residenciales para promover la comunidad. Preparan y gestionan el presupuesto de la propiedad, incluidos ingresos, gastos y mejoras en capital. Se requieren calificaciones del diploma de escuela secundaria o GED; se prefiere un título universitario. 5+ años de experiencia en gestión de propiedades múltiples o relacionadas requeridas; experiencia en comercio minorista/hospitalidad es una ventaja positiva. 2 años de experiencias en administración de personas. Experiencia en manejo de operaciones comunitarias, incluyendo prestaciones financieras, servicio gratuito a clientes, negociaciones de mercadotecnia, contratación de crisis, y crecimiento de personal. Provenía Comprehensivo y capacidad de uso de datos personales para mejorar su desempeño laboral, desarrollo de servicios al cliente y otros objetivos profesionales. Creemos en reclutar, desarrollar y retener asociados con diversos orígenes para crear un lugar de trabajo donde todas las voces sean escuchadas. Para los residentes de California, si eligen solicitar a AvalonBay aceptan el Aviso de Privacidad del Personal de Avilon Bay California: https://www.avaloncommunities.com/california-personnel-privacy-notice/ #J-18808-Ljbffr.