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Surface Experts - SW Washington

Account Customer Service Representative

Surface Experts - SW Washington, Vancouver, Washington, United States, 98662

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Benefits

QSEHRA contribution

Paid training

Company cell phone

Car allowance

Great Work - Life Balance (No weekends, late nights or out of market travel)

Paid holidays including your birthday!

Competitive salary with a base + commission + bonuses structure

Paid time off

Company parties

Flexible schedule

Free uniforms

Wellness resources

Account Customer Service Representative in SW Washington Territory - Clark County, WA Sales - Protected Territory

At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life.

As a Surface Experts Account Customer Service Representative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build trust with our customers. We are looking for someone who lives out our core values of Serving Others, Being a Problem Solver and Trusting the Process.

Understanding sales with Surface Experts https://www.youtube.com/watch?v=IHpE--Kcjog

Job Benefits

Competitive salary with a base + commission + bonuses structure

Paid holidays including your birthday!

Accruable vacation

Car allowance

Company cell phone

QSEHRA contribution

Paid Training

Great Work - Life Balance (No weekends, late nights or out of market travel)

Bonus potential from day one!

Typical Day

You will choose your sales route with an average of 12-15 appointments per day (all leads are provided)

Work with a variety of industries including Property Management, Hotels, Movers, Builders... etc.

During each appointment, you will...

Build rapport with decision maker

Walk through a unit to assess opportunities

Educate on our services and book repairs

On-site visits, phone calls and email follow-ups

Work from home includes reviewing sales route, prep calls, and minimal admin work

Ten-minute check-in with the Owner

QUALIFICATIONS

Strong rapport skills and persistence

Strong written and verbal communication skills

Goal-oriented, self-starter, and energetic

Licensed to operate a passenger car and have a clean driving record

Professional, caring and service-minded

No prior industry experience, degree, or formal sales experience is needed. Training will be provided. We offer an annual trip to Surface Experts corporate for sales training from world-class experts

ABOUT SURFACE EXPERTS Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!

Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.

Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

VISION

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.

Our goal is to be represented in every major metropolitan area and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

Our mission is to develop outstanding teams by investing in strong relationships.

Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

Serve Others

Put Relationships First

No Jerks

Be Humble

Be a Problem Solver

Be Curious

Seek to Understand the Cause of the Problem

Work Smart

Constantly Improve

Trust the Process

Be Organized

Be Teachable

Put Business Needs Above Personal Wants

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