MMA SE Birmingham EH&B Client Manager

As an Employee Health & Benefits Client Manager you will: Assist Employee Health & Benefits Producer and team in servicing existing accounts in every capacity, including renewals Keep production team fully informed of pertinent activities on the accounts Set up and maintain customer files Coordinate and participate in periodic meetings with clients and vendors Develop communication materials including Benefit Enrollment Guides Review SPD’s and agreements/contracts for accuracy Coordinate and conduct employee enrollment meetings Assist clients with resources relative to HIPAA, COBRA, FLEX, ERISA, etc. Assist policyholders with claim forms, policy changes, cancellations, etc. Verify accuracy and completion of enrollment applications and transmit to carriers All facets of implementation of new clients or additional coverages for existing clients Our future colleague. We’d love to meet you if your professional track record includes these skills: 3-5 years previous employee health & benefits insurance industry experience with a brokerage or agency environment Excellent presentation, written, communication, and customer service skills Proficient with Microsoft Word, Excel, Power Point, and Outlook Ability to learn Agency Management and Imaging Systems A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Medical, dental and vision insurance 401K and company match program Company-paid life and disability Generous paid time off programs Employee assistance program (EAP) Volunteer paid time off (VTO) Employee networking groups Tuition reimbursement and professional development opportunities Education Level : High School, Associate Degree, Bachelors Degree Experience Level : Mid to Senior Level Job Function : Marketing, Customer Service, General

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