Directors Investment Group
Sales Manager (Funeral) - NORTHWEST TEXAS area
Directors Investment Group, Lubbock, Texas, us, 79430
Overview
Are you constantly looking for ways to create value for others? Do you dream of developing meaningful partnerships with organizations in your community? Are you a knowledgeable, trusted business advisor? If so, we would like to visit with you! We seek a highly-qualified, motivated
Funeral Home and Cemetery Sales Manager
in the
NORTHWEST TEXAS (Lubbock/Amarillo)
area. The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). This person is the primary reference for the Family Service Professionals and /or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs.
Comp and Benefits
Generous compensation including
base salary
and
overrides
Health
benefits , 401(k)
Continuous
training
and
development
by supportive sales management teams
Annual
incentive
trip
Duties and Responsibilities Coach
Family Service Professionals
and/or
Advanced Planning Professionals
and act as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline interpretation etc.
Responsible for scheduling, lead distribution, follow up and other aspects of managing a sales team, except that the Sales Manager is not required to sell a product/service
Generate sales leads through professionally serving at-need families, networking and interacting in the community; Partner with other businesses, arrange and co-ordinate group seminars
Assists the VP in developing the annual location pre-need sales budget and for ensuring that the location pre-need sales budget is met
Accountable for 24-hour response to customer complaints and teaching the Family Service Professionals and/or Advanced Planning Professionals how to make those complaints an opportunity for both the family and the company
Establishment and review of activity and performance plans for Advanced Planning Professionals and/or Family Service Professionals
Hiring, discipline, termination, training, advancement and placement of Family Service Professionals and/or Advanced Planning Professionals
Responsible for management of assigned Advanced Planning Professionals and/or Family Service Professionals, including management of attendance, absenteeism, leave, pay issues and performance
Communicate progress of team to the General Manager and Cemetery VP
Jointly work with all personnel to ensure customer satisfaction
Ensure compliance of sales practices with federal, state and local regulations (i.e. "No Call" Legislation)
Review sales contracts written by the Advanced Planning Professionals and/or Family Service Professionals to make certain they follow sales guidelines
Lead change initiatives which support seamless service
Act as a resource person for estate planning with the intent to increase market share and new heritage
Mentor sales professionals in leading by example. Job shadow to monitor performance and coach
Requirements
2-3 years
FUNERAL
sales management experience
PREFERRED
A valid
TEXAS
Life insurance license
PREFERRED
1-3 yearsexperience as a
Family Service Professional
or
Advanced Planning Professional
PREFERRED
A history of community, civic, volunteer or sectarian work within the market
Knowledge of computers and some software
Good written and verbal communication skills needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate, timely responses to questions and requests in a calm, professional manner;
Collaborate easily with co-workers, keep shared information up to date, and work well independently and on projects; and
Works with other departments as needed.
Comes up with new ways to look at problems and processes in their work Achieve Results
Shares viewpoints and information openly and listens attentively to others' ideas and suggestions
Communicates in a timely and effective manner with manager
Proactively contributes to group objectives; volunteers to help others as needed
Ability to interface well with personnel at all levels
To learn more about a career with Funeral Directors Life – a career with purpose – please apply today for immediate consideration.
This position is to be employed by our partners in the
NORTHWEST TEXAS area .
About Funeral Directors Life Funeral Directors Life, a subsidiary of Directors Investment Group (DIG), offers an award-winning workplace that is truly one-of-a-kind.
Funeral Directors Life
is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With
Funeral Directors Life’s
preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace.
DIG
has been recognized with numerous workplace awards, including the 2025 Big Country’s Best Workplace, the prestigious FORTUNE magazine "Best Small & Medium Workplaces" List, the "Best Workplaces in Finance & Insurance" List, the "Best Workplaces for Millennials" List, and the "Best Workplaces in Texas" List. The company is also a winner of the top 100 "Best Companies to Work for in Texas," published by Texas Monthly. Based in Abilene, TX,
DIG
offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
An Equal Opportunity Employer
#J-18808-Ljbffr
Funeral Home and Cemetery Sales Manager
in the
NORTHWEST TEXAS (Lubbock/Amarillo)
area. The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). This person is the primary reference for the Family Service Professionals and /or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs.
Comp and Benefits
Generous compensation including
base salary
and
overrides
Health
benefits , 401(k)
Continuous
training
and
development
by supportive sales management teams
Annual
incentive
trip
Duties and Responsibilities Coach
Family Service Professionals
and/or
Advanced Planning Professionals
and act as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline interpretation etc.
Responsible for scheduling, lead distribution, follow up and other aspects of managing a sales team, except that the Sales Manager is not required to sell a product/service
Generate sales leads through professionally serving at-need families, networking and interacting in the community; Partner with other businesses, arrange and co-ordinate group seminars
Assists the VP in developing the annual location pre-need sales budget and for ensuring that the location pre-need sales budget is met
Accountable for 24-hour response to customer complaints and teaching the Family Service Professionals and/or Advanced Planning Professionals how to make those complaints an opportunity for both the family and the company
Establishment and review of activity and performance plans for Advanced Planning Professionals and/or Family Service Professionals
Hiring, discipline, termination, training, advancement and placement of Family Service Professionals and/or Advanced Planning Professionals
Responsible for management of assigned Advanced Planning Professionals and/or Family Service Professionals, including management of attendance, absenteeism, leave, pay issues and performance
Communicate progress of team to the General Manager and Cemetery VP
Jointly work with all personnel to ensure customer satisfaction
Ensure compliance of sales practices with federal, state and local regulations (i.e. "No Call" Legislation)
Review sales contracts written by the Advanced Planning Professionals and/or Family Service Professionals to make certain they follow sales guidelines
Lead change initiatives which support seamless service
Act as a resource person for estate planning with the intent to increase market share and new heritage
Mentor sales professionals in leading by example. Job shadow to monitor performance and coach
Requirements
2-3 years
FUNERAL
sales management experience
PREFERRED
A valid
TEXAS
Life insurance license
PREFERRED
1-3 yearsexperience as a
Family Service Professional
or
Advanced Planning Professional
PREFERRED
A history of community, civic, volunteer or sectarian work within the market
Knowledge of computers and some software
Good written and verbal communication skills needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate, timely responses to questions and requests in a calm, professional manner;
Collaborate easily with co-workers, keep shared information up to date, and work well independently and on projects; and
Works with other departments as needed.
Comes up with new ways to look at problems and processes in their work Achieve Results
Shares viewpoints and information openly and listens attentively to others' ideas and suggestions
Communicates in a timely and effective manner with manager
Proactively contributes to group objectives; volunteers to help others as needed
Ability to interface well with personnel at all levels
To learn more about a career with Funeral Directors Life – a career with purpose – please apply today for immediate consideration.
This position is to be employed by our partners in the
NORTHWEST TEXAS area .
About Funeral Directors Life Funeral Directors Life, a subsidiary of Directors Investment Group (DIG), offers an award-winning workplace that is truly one-of-a-kind.
Funeral Directors Life
is a full-service preneed insurance company. We help funeral directors grow their businesses and serve more families every year. With
Funeral Directors Life’s
preneed programs, at-need solutions, and marketing services, funeral owners and directors can start saving time, growing their businesses and increasing profitability in a rapidly changing marketplace.
DIG
has been recognized with numerous workplace awards, including the 2025 Big Country’s Best Workplace, the prestigious FORTUNE magazine "Best Small & Medium Workplaces" List, the "Best Workplaces in Finance & Insurance" List, the "Best Workplaces for Millennials" List, and the "Best Workplaces in Texas" List. The company is also a winner of the top 100 "Best Companies to Work for in Texas," published by Texas Monthly. Based in Abilene, TX,
DIG
offers a unique corporate culture and benefits that our employees love! Founded on Christian principles of leadership through service, integrity, honesty, and respect, the company is dedicated to serving the funeral profession and helping funeral homes enhance their service to families in a rapidly changing marketplace. In fact, our mission is "to be known as the best, most-respected provider of service to the funeral industry."
An Equal Opportunity Employer
#J-18808-Ljbffr