ALO
Sales & Service Lead - Roosevelt Field
ALO, East Garden Mobile Home Village, Kansas, United States
Overview
The Sales & Service Lead is integral to elevating the guest experience at Alo Yoga. They will ensure we deliver targets for engagement, guest education and interaction, create a service-led environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers.
Responsibilities
Sales & Service Leader
Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education, and supporting team members to address gaps through feedback and coaching
Continue to build the client relationship daily with our customers
Analyze reports to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
Business Leader
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
People Leader
Lead by example and inspire staff in daily operations and guest experience
Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Business Partner
Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and well-executed business plans
Execute company-level operations-focused directives, projects and initiatives, in partnership with the Sales & Service Manager
Qualifications
2+ years prior work experience in a client-centric, sales environment
Proven leadership capabilities demonstrating excellent decision making
Values feedback, receptive to receiving feedback and eager to provide
High energy, upbeat and enthusiastic with the ability to integrate fun and work
Self-motivated with a desire to achieve results and excel individually and as a team
Excellent interpersonal and written communication skills
Aligns with and embodies Alo’s guiding principles
Job Level: Associate
Employment Details The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, all full-time employees should have open availability and are expected to work variable shifts including peak days and weekends. All employees are expected to be able to work during the company’s blackout period from the week of American Thanksgiving through the end of the holiday season.
Perks
Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness with access to hundreds of streaming fitness and yoga classes
Competitive medical, dental and vision plans, plus benefits such as virtual mental health support and new parent support for employees and dependents
401K with company matching
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries
Compensation The Company’s Lead base pay ranges from $19.00 - $23.00/hour in Garden City, NY. Leads may participate in the Monthly Store Incentive bonus program, which may increase total compensation. The listed range is one component of the total rewards package, which may include clothing allowance, employee discount, 401K, medical/dental/vision plans, commuter benefits, and AloMoves.
Additional For CA residents, Job Applicant Privacy Policy HERE.
New York, NY postings and other similar listings appear on the page.
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Responsibilities
Sales & Service Leader
Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education, and supporting team members to address gaps through feedback and coaching
Continue to build the client relationship daily with our customers
Analyze reports to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
Business Leader
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
People Leader
Lead by example and inspire staff in daily operations and guest experience
Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Business Partner
Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and well-executed business plans
Execute company-level operations-focused directives, projects and initiatives, in partnership with the Sales & Service Manager
Qualifications
2+ years prior work experience in a client-centric, sales environment
Proven leadership capabilities demonstrating excellent decision making
Values feedback, receptive to receiving feedback and eager to provide
High energy, upbeat and enthusiastic with the ability to integrate fun and work
Self-motivated with a desire to achieve results and excel individually and as a team
Excellent interpersonal and written communication skills
Aligns with and embodies Alo’s guiding principles
Job Level: Associate
Employment Details The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, all full-time employees should have open availability and are expected to work variable shifts including peak days and weekends. All employees are expected to be able to work during the company’s blackout period from the week of American Thanksgiving through the end of the holiday season.
Perks
Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness with access to hundreds of streaming fitness and yoga classes
Competitive medical, dental and vision plans, plus benefits such as virtual mental health support and new parent support for employees and dependents
401K with company matching
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries
Compensation The Company’s Lead base pay ranges from $19.00 - $23.00/hour in Garden City, NY. Leads may participate in the Monthly Store Incentive bonus program, which may increase total compensation. The listed range is one component of the total rewards package, which may include clothing allowance, employee discount, 401K, medical/dental/vision plans, commuter benefits, and AloMoves.
Additional For CA residents, Job Applicant Privacy Policy HERE.
New York, NY postings and other similar listings appear on the page.
#J-18808-Ljbffr