Sales Manager - Madison

Overview

4 days ago Be among the first 25 applicants
What makes Underground Printing (UGP) unique is delivering the best customer experience through t-shirts and more!
UGP has experienced rapid growth, ranking in the Inc 5000 fastest growing companies 5 years in a row. We produce the majority of our printed apparel in our production facility in Michigan with 172,000 SF of screen printing and embroidery production and over 300+ employees. We consistently rank in the top 10 largest screen printers by volume in the U.S. and are one of the fastest growing online clothing retailers.
We serve both B2C and B2B customers such as non profits, retailers, and Universities through our store and office locations across the United States. Additionally we help brands and licensors sell online both through company branded and marketplace websites.
UGP is seeking a dynamic

Sales Manager

who thrives in a fast-paced environment. Availability outside regular business hours may be required, ensuring excellent customer support and the ability to close deals promptly.
The

Sales Manager

will be a member of the Sales team, working alongside other Sales Managers, and reporting to the Regional Sales Manager.
This position is classified as in person, reporting to the Regional Manager and working out of our retail location in Madison, WI.
This position is classified as a

fixed

work schedule, with responsibility for coordinating with direct manager and/or team members in handling relevant urgent action items as they arise, even during non-work hours.
Reporting directly to this position are store and sales associates, and team(s), along with the functions deemed relevant to the associated processes.
Possible future path for career advancement: Regional Sales Manager; National Sales Manager.
Specific responsibilities

include the following. Other duties may be assigned.
Responsibilities

Promote UGPs core values; show up, work hard, be respectful and honest, strive for excellence, do what you say and promote DEI
Responsible for converting quotes to lead to sales. Marketing’s role is to drive quotes, Sales managers' role is to interact with quotes and convert to orders.
Communicate sales, store and personnel information to your regional manager in a timely manner
Adhere to the Digital Code of Conduct
Provide feedback in a constructive manner to affect change / be a part of the change
Participate in weekly 1-on-1 meetings with the Regional Sales Manager and weekly L10 with the RSM and other sales managers in your group
Assist in coverage when other UGP team members are unavailable (email/phone coverage; travel to another UGP location if needed)
Take care of your customers and ensure the best experience and outcome possible
Engage with and participate in your local community; attend events such as Downtown Association meetings, networking groups, chamber of commerce meetings
Communicate with customers via phone, email or in person to determine needs; focus on what the customer prefers
eeds
Relay ideas for sales and marketing tools to the Regional Sales Manager
Work with the National Sales Manager and Head of Marketing to engage with customers and drive sales at events and local opportunities
Location

Open/close the store per the opening and closing checklists and store hours
Deposit money to the bank for both custom and retail per procedures
Interview, hire, train, direct and evaluate Store Associates
Keep storefront clean, organized and welcoming; ensure products are easy to find and clearly marked
Keep the store open for scheduled hours and special events
Schedule SA store hours and handle call offs
o-shows/shift changes
Coordinate retail displays to optimize retail sales
Supervisory tasks including time card approvals, annual reviews, disciplinary actions, and time-off requests
Manage/store operations during major retail event days (e.g., home football weekends, graduations, large events)
An ideal candidate would love the customer-salesperson relationship, the challenge of generating your own sales, and the environment and clientele in your town.
We're looking for candidates eager to establish themselves in a rapidly expanding company through hard work, determination, and the development of countless professional relationships locally and beyond.
This is a full-time, salaried position with paid time off & paid holidays. Full-time Team Members are eligible to join our 401(k) Plan with employer 4% matching. All Team Members are eligible for a 40% discount.
UGP offers Health, Dental, and Vision Insurance to all full-time Team Members, including PPO Medical Insurance options through Blue Cross Blue Shield, Dental through Delta Dental, and Vision through Eyemed.
We participate in E-Verify, a program that confirms new hires’ eligibility to work in the United States. For more information about E-Verify, please visit E-Verify.gov. We are committed to ensuring that all employees are treated fairly and equitably, regardless of immigration status.
Qualifications

A 4-year college degree
Excellent written and verbal communication skills
Previous sales experience
Strong typing speed and accuracy
Highly organized
Proficient with Gmail and cloud-based tools
Prior management experience is preferred
Seniority level

Mid-Senior level
Employment type

Full-time
Job function

Sales and Business Development
Industries: Retail Apparel and Fashion
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